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ComplianceDecember 13, 2023

5 ways to rethink your talent strategy in 2024

Workforce challenges existed prior to the pandemic, but the disruptions caused by COVID-19 exacerbated these issues, leading to an increased number of individuals resigning from their positions, starting a business, or opting for retirement.

The labor crisis has been amplified by a burgeoning skills gap. This shortage of skilled workers not only complicates recruitment but also threatens economic prosperity.

Against this backdrop, it’s critical that employers rethink how they attract, retain, and develop their workforce. 

Below are five ways you can refresh your talent strategy for resilience and growth in the year ahead.

1 - Build a talent pipeline

In a competitive marketplace, many organizations lack access to the right skills and capabilities needed to help them grow. To navigate this crunch, take time to invest in employee development and succession planning. By continually upskilling your workforce you can build a robust, future talent pool. 

For example, Amazon provides employees with paid apprenticeship opportunities to acquire new skills for both technical and non-technical positions. These apprentices are paid, full-time employees and typically transition into permanent roles after successfully completing their programs and obtaining required certifications.

Also consider balancing internal and external candidates when filling vacancies. External talent can introduce new skills, new ways of thinking, and foster diversity. However, having a succession plan for existing employees allows you to fill roles quickly and retain employees. According to a study by Bain, over 60% of a company’s future positions can be filled by existing employees, providing that the right development programs are implemented.

2 - Refocus recruitment

Traditional recruitment strategies aren’t working anymore. The swift pace of technological advancements means that the skills sought after today may not align with future needs. Moreover, traditional talent reservoirs, such as universities and technical colleges, are no longer the predominant source of qualified candidates. A growing number of individuals are now acquiring skills through informal on-the-job experiences.

Instead of emphasizing education, experience, or other requirements, refocus your job descriptions on the knowledge, skills, and abilities needed for the role. Adjust your job postings to actively encourage all candidates to apply, irrespective of their academic backgrounds.

You can also broaden your talent pool by adopting a more unconventional approach. Explore candidates from different industries, individuals not currently engaged in the workforce, students, and even those presently employed on a contractual basis.

Finally, acknowledge soft skills in candidates, including qualities like determination, loyalty, critical thinking, and a strong drive to succeed. Seek out individuals with a genuine passion and a demonstrated eagerness to learn.

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3 - Tap into purpose

Gartner's research indicates that while 82% of employees value being recognized as individuals rather than just employees, yet only 45% believe their organization genuinely perceives them this way. This discrepancy prompts individuals to question whether they are appreciated in their work or if they are merely contributing outcomes and value for the benefit of others. As a result, employees are more inclined to consider leaving their current jobs.

Tapping into purpose can help address this discrepancy. Being a purpose-driven organization gives employees a sense of meaning and encourages engagement in the goals of the business. 

To discover your company’s purpose, listen to your workforce. Discover what drives them, how they view the business, and what their deepest needs are. Then use these insights to guide every decision made by company leaders. Above all, be authentic. If workers can’t see themselves as part of the company’s purpose, then it’s hard to build an employee workforce strategy.

Additionally, try to avoid making purpose a hollow gesture or just another initiative pushed from the top. Purpose cannot be imposed. Otherwise, there is a risk of potentially doing more harm than good to both the organization and your reputation.

4 - Improve workload management

Look for opportunities for efficiency in your employee’s daily tasks. Many routine and repetitive tasks can be reduced using automation, freeing workers to focus on more fulfilling tasks. For example, chatbots can manage many basic customer and employee interactions, enabling sales teams and HR to handle more complex work. Before you invest in IT service management tools, consider how they will integrate with existing processes and workflows. 

Another option is corporate outsourcing. Outsourcing can reduce worker burdens and burnout and provide immediate access to a skilled talent pool without a long-term commitment. Outsourcing is particularly valuable in situations where workers are overwhelmed due to layoffs or talent shortages. 

For example, outsourcing entity management can be a cost-effective solution for tackling repetitive work that requires a high level of accuracy and for managing surges in workload during high-volume seasons.

5 - Become a great employer

While nearly every CEO acknowledges a talent challenge, few organizations have clearly defined what constitutes an exceptional employer. CEOs should have faith in the potential of their workforce, provide them with opportunities, and foster an environment conducive to innovation.

A great employer creates a workplace that people want to be part of and engages them to be their best. According to research by the World Economic Forum, this means giving them the full package: a secure, flexible, inclusive, and financially stable place of employment – and a place where they feel they belong.

Meeting these expectations is critical if you want to attract and retain top talent. Strive to cultivate a culture where everyone – from the basement to the boardroom – understands that shaping the employee experience is a collective responsibility. Ultimately, this starts at the top. Company leaders must be willing to take accountability for the employee experience and prioritize it. 

In the end, becoming a great employer depends on your company and what it can offer. While financial benefits matter, they are not the sole consideration. Find ways to involve employees in decisions that affect them, promote a culture where each manager adopts a similar approach, treat every employee equitably, and nurture an environment where work holds personal meaning for everyone.

Learn more

As you move through the upcoming year, CT Corporation is committed to aiding your business in maintaining compliance, allowing you to concentrate on the year ahead. If you want to learn more, contact a CT Corporation representative or call us at (877) 878-1800.

The CT Corporation staff is comprised of experts offering global, regional, and local expertise on registered agent, incorporation, and legal entity compliance.

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