5-Year Key Figures

Please find below an overview of recent key financials. For more detailed information please see the most recent Annual Report.

Year Ended December 31
(in millions of euros, unless otherwise stated)
2020 2019  2018* 20171 20162
Business Performance – Benchmark Figures  
Revenues 4,603 4,612  4,259 4,368 4,286
Organic growth +2% +4%  +4% +3% +3%
Adjusted operating profit 1,124 1,089  986 970 950
Adjusted operating profit margin 24.4% 23.6%  23.1% 22.2% 22.2%
Adjusted net profit (attributable) 835 790  682 639 618
Diluted adjusted EPS €3.13 €2.90  €2.45 €2.22 €2.10
Adjusted free cash flow 907 807  762 746 708
Benchmark tax rate 23.0% 23.6%  25.1% 25.9% 26.8%
Net debt 2,383 2,199  2,249 2,069 1,927
Net-debt-to-EBITDA (ratio) 1.7x 1.6x  1.8x 1.8x 1.7x
Return on invested capital 12.3% 11.8%  10.6% 10.0% 9.8%
IFRS Results 3  
Revenue 4,603 4,612  4,259 4,368 4,286
Operating profit 972 908  967 830 766
Profit for the year (attributable) 721 669  656 636 489
Diluted EPS €2.70 €2.46  €2.35 €2.21 €1.66
Net cash from operating activities 1,197 1,102  1,001 940 927

Benchmark and IFRS figures are for continuing operations unless otherwise noted. Benchmark (adjusted) figures are performance measures used by management. See our Annual Reports for a reconciliation from IFRS to benchmark figures.
* 2018 restated for IFRS 16.
1 2017 restated for IFRS 15.
2 2016 restated to treat customer credits for ‘bank product’ services as a deduction to revenues and not as a cost of sales.
3 International Financial Reporting Standard as adopted by the European Union.