Wolters Kluwer Expert AI
Wolters Kluwer Expert AI 

Wolters Kluwer’s Expert AI solutions help professionals work faster and make smarter decisions, powered by trusted, expert-curated content. Built with the latest AI technologies, these products deliver advanced features that customers can rely on with confidence.

What sets our solutions and products apart is proprietary content curated by experts, for experts— combined with a privacy-by-design architecture and model grounding that rigorously protects user data. This makes our AI not only powerful, but trustworthy.

Expert AI is a core part of Wolters Kluwer’s broader AI strategy that is grounded in more than a decade of AI investment and innovation. It combines deep domain expertise, responsible AI principles, and close collaboration with customers and technology partners to deliver transformative solutions across healthcare, tax and accounting, legal and regulatory, financial and corporate compliance, corporate performance, and ESG.

Wolters Kluwer - Delivering AI you can trust
Progress with Wolters Kluwer Expert AI
Progress with Wolters Kluwer Expert AI

Our curiosity and innovative spirit is enabling us to navigate today’s technological revolution. It’s how we’re able to create breakthrough moments – like Wolters Kluwer Expert AI. Wolters Kluwer Expert AI enhances our market-leading solutions with advanced AI technology.

 

It empowers customers in healthcare, law, tax, finance, and ESG to make smarter decisions based on trusted and verified content. Aligned with our customers’ needs, we’ve created AI you can trust, combining AI‑informed recommendations with human expertise to ensure confidence, accountability, and trust. Hear from Alex Tyrrell, Head of Advanced Technology on what sets us apart.

 

Latest Artificial Intelligence Expert Insights

Unlocking value through our AI Solutions

Trusted proprietary content

  • Decades of structured, curated expert validated proprietary content
  • Continuous, authoritative insights across mission-critical, rapidly evolving knowledge domains

Customer-centric workflow and analytics platforms

  • Scalable software, common API frameworks and enterprise-grade reusable AI infastructure
  • Integrated workflow and analytics powered by deep domain expertise and clear understanding of customer jobs-to-be-done

 

Market leading, validated AI


  • Foundational AI platform (‘FAB’) that leverages cutting‑edge AI models and provides robust security, governance, and scalability
  • Expert AI solutions in market across the enterprise and used every day in legal, medical, tax, and compliance workflows
  • AI validated with experts‑in‑the‑loop to ensure trusted, defensible outputs

Broad integration across customer and product ecosystems

  • Integrated customer data across millions of high‑value interactions
  • Seamless user experience, productivity benefits, and improved outcomes
  • Ecosystem integrations and partnerships to expand addressable market (e.g., Microsoft, Abridge, CCH Axcess Marketplace, Epic)

Proprietary "FAB" AI Enablement Platform

Foundation & Beyond (“FAB”) is Wolters Kluwer’s proprietary AI‑enablement platform developed in‑house by DXG. FAB enables rapid development of enterprise‑ and professional‑grade, trusted and secure AI seamlessly embedded into our solutions. The multi‑cloud platform provides developers with standardized, reusable AI components, accelerating time‑to‑market, driving scale and adaptability, and simplifying AI governance. FAB development begins with high‑value customer or internal use cases with clear ROI. Guardrails are established at the earliest stage of design, ensuring responsible and ethical use of AI.

FAB design is based on “model pluralism”, whereby the best‑suited models (LLMs) are selected for a task within the workflow. FAB design fine‑tunes and grounds models using our trusted and verified, proprietary content. Developers can choose from hundreds of reusable AI agents and can leverage AI experiments in FAB’s low‑friction environment for integrating agents. Standard UX design patterns ensure user interfaces are consistent and intuitive. The platform offers a standard API gateway to external systems (Bridge) which can invoke agents. Underpinning the FAB ecosystem is a suite of proven AI productivity tools that help developers manage the code, testing and development lifecycle from design, to writing code, to agent deployment, and significantly accelerate delivery times.

Examples:

  • CCH Axcess

    Example: CCH Axcess

    Leading cloud-native platform that unifies tax, audit, firm management workflows with embedded intelligence and trusted AI

    FAB CCH Axcess
  • Wolters Kluwer legal workspace

    Example: Wolters Kluwer legal workspace

    Unifying proprietary research with customer data and workflow automation

    FAB legal workspace
  • UpToDate Enterprise

    Example: UpToDate Enterprise

    AI-powered enterprise platform providing clinical decision support, drug data, patient support, analytics, and insights into the point-of-care workflow

    FAB UpToDate

Focus on responsible AI

Our customers can trust reliability, as well as depend on the ethical and responsible use of AI in our solutions.

  • How can our customers trust our content?
    Our LLM models only use content and proprietary data our clients can trust because it’s curated by experts, built over the years with significant domain knowledge, setting us apart from the competition. 
  • How do we prevent hallucination?
    In order to prevent hallucination, we use a technique called model grounding. Here, LLMs are allowed to reason, assist in tasks and use their latent understanding of relationships and patterns gleaned from troves of public information. However, we do not allow the LLM to create its own assertions or introduce facts or rely on what we call “model knowledge” – aka facts it may have learned during training on public content. Facts and information are supplied to an LLM only from our trusted and verified sources. The LLM is allowed to synthesize our facts into assertions by using their deep knowledge of language and their extensive understanding of relationships and patterns from the real world – but we don’t purposefully glean factual information from LLMs. As an example, one of the most common patterns used for model grounding in the industry is a technique called retrieval augmented generation (RAG).
  • How do we safeguard our (proprietary/customer) data?
    We use a number of controls and guardrails to ensure no IP or private data is “leaked” to an LLM.  We do not train or pre-train LLMs using customer or sensitive and confidential data.  We have strict policies in place with LLM providers around data retention, logging, and encryption to ensure content is protected.  We also have a governance review process to ensure no sensitive, confidential or personal/private information is used with AI in an inappropriate way. We follow all local regulations related to AI and privacy in the markets we operate. 
  • Where do we store our data?
    Data is stored in our traditional repositories and databases. This data does not move or interact with LLMs or AI models without careful governance.  We adopt a “privacy and security by design” approach keeping separation between AI/LLMs and sensitive, confidential or private data. 

Featured Artificial Intelligence Solutions

Wolters Kluwer continues to lead in the development and deployment of artificial intelligence, integrating both Generative AI (GenAI) and Agentic AI into its expert solutions to help customers make better-informed decisions faster and speed up their workflows. With over a decade of AI investment and innovation, the company’s approach is grounded in deep domain expertise, responsible AI principles, and close collaboration with customers and technology partners. By embedding AI into its cloud-based expert solutions, Wolters Kluwer is not only transforming customer workflows but also reinforcing its position as a trusted partner in critical domains such as healthcare, legal, tax, banking and finance.

  • See more Wolters Kluwer AI solutions

Latest Artificial Intelligence News

Wolters Kluwer organiza en Barcelona una nueva edición del Developer Summit, centrada en el desarrollo de software con Inteligencia Artificial
Fiscal, Contable y Nómina
abril 12, 2026

Wolters Kluwer organiza en Barcelona una nueva edición del Developer Summit, centrada en el desarrollo de software con Inteligencia Artificial

Wolters Kluwer publica el Informe de la Encuesta Future Ready Lawyer 2026, que destaca el rápido avance de la IA y el cambio en las dinámicas de poder
Legal
marzo 10, 2026

Wolters Kluwer publica el Informe de la Encuesta Future Ready Lawyer 2026, que destaca el rápido avance de la IA y el cambio en las dinámicas de poder

El Developer Summit de Wolters Kluwer se consolida como espacio de referencia para la innovación y el desarrollo tecnológico
Fiscal, Contable y Nómina
febrero 26, 2025

El Developer Summit de Wolters Kluwer se consolida como espacio de referencia para la innovación y el desarrollo tecnológico

AI awards & recognition

AI Spotlight

Wolters Kluwer AI Strategy 

Wolters Kluwer’s AI strategy combines innovation, deep domain expertise, and customer-centric design to deliver reliable, trustworthy transformative solutions across healthcare, legal, tax, finance, and ESG domains. Want to learn more, reach out to us!

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