Wolters Kluwer Expert AI

Wolters Kluwer Expert AI

Las soluciones Expert AI de Wolters Kluwer ayudan a los profesionales a trabajar más rápido y tomar decisiones más inteligentes, gracias a contenido confiable y seleccionado por expertos. Desarrollados con las últimas tecnologías de IA, estas soluciones ofrecen funciones avanzadas en las que los clientes pueden confiar plenamente.

Lo que distingue a nuestras soluciones es el contenido exclusivo, seleccionado por expertos para expertos, combinado con una arquitectura de privacidad desde el diseño y una base de modelos que protege rigurosamente los datos de los usuarios. Esto hace que nuestra IA no solo sea potente, sino también confiable.

Expert AI es una parte fundamental de la estrategia global de IA de Wolters Kluwer, basada en más de una década de inversión e innovación en inteligencia artificial. Combina una profunda experiencia sectorial, principios de IA responsable y una estrecha colaboración con clientes y socios tecnológicos para ofrecer soluciones transformadoras en los sectores de salud, fiscalidad y contabilidad, legal y regulatorio, cumplimiento corporativo, rendimiento empresarial y ESG.

Wolters Kluwer - Delivering AI you can trust
Progress with Wolters Kluwer Expert AI
Progress with Wolters Kluwer Expert AI

Our curiosity and innovative spirit is enabling us to navigate today’s technological revolution. It’s how we’re able to create breakthrough moments – like Wolters Kluwer Expert AI. Wolters Kluwer Expert AI enhances our market-leading solutions with advanced AI technology.

 

It empowers customers in healthcare, law, tax, finance, and ESG to make smarter decisions based on trusted and verified content. Aligned with our customers’ needs, we’ve created AI you can trust, combining AI‑informed recommendations with human expertise to ensure confidence, accountability, and trust. Hear from Alex Tyrrell, Head of Advanced Technology on what sets us apart.

 

Contenido experto sobre inteligencia artificial

From strategy to scale: how Wolters Kluwer delivers enterprise grade AI

Artificial intelligence is transforming how professionals work. But in high stakes, highly regulated environments, innovation must be grounded in trust, transparency, and deep expertise. At Wolters Kluwer, AI is not an experiment or an addon—it is a strategic capability designed to help professionals be right, every time.

At the heart of this approach is the AI Center of Excellence (AI CoE). Built on more than 15 years of sustained investment in AI and cloud technologies, the AI CoE serves as the backbone of Wolters Kluwer’s enterprise AI strategy. It brings together professional domain experts, world-class technologists, and rigorous governance to ensure AI is developed and deployed responsibly, consistently, and at scale across every domain we serve.

Proprietary "FAB" AI Enablement Platform

Foundation & Beyond (“FAB”) is Wolters Kluwer’s proprietary AI‑enablement platform developed in‑house by DXG. FAB enables rapid development of enterprise‑ and professional‑grade, trusted and secure AI seamlessly embedded into our solutions. The multi‑cloud platform provides developers with standardized, reusable AI components, accelerating time‑to‑market, driving scale and adaptability, and simplifying AI governance. FAB development begins with high‑value customer or internal use cases with clear ROI. Guardrails are established at the earliest stage of design, ensuring responsible and ethical use of AI.

FAB design is based on “model pluralism”, whereby the best‑suited models (LLMs) are selected for a task within the workflow. FAB design fine‑tunes and grounds models using our trusted and verified, proprietary content. Developers can choose from hundreds of reusable AI agents and can leverage AI experiments in FAB’s low‑friction environment for integrating agents. Standard UX design patterns ensure user interfaces are consistent and intuitive. The platform offers a standard API gateway to external systems (Bridge) which can invoke agents. Underpinning the FAB ecosystem is a suite of proven AI productivity tools that help developers manage the code, testing and development lifecycle from design, to writing code, to agent deployment, and significantly accelerate delivery times.

Examples:

  • CCH Axcess

    Example: CCH Axcess

    Leading cloud-native platform that unifies tax, audit, firm management workflows with embedded intelligence and trusted AI

    FAB CCH Axcess
  • Wolters Kluwer legal workspace

    Example: Wolters Kluwer legal workspace

    Unifying proprietary research with customer data and workflow automation

    FAB legal workspace
  • UpToDate Enterprise

    Example: UpToDate Enterprise

    AI-powered enterprise platform providing clinical decision support, drug data, patient support, analytics, and insights into the point-of-care workflow

    FAB UpToDate

Enfoque en IA responsable

Nuestros clientes pueden confiar en la fiabilidad y en el uso ético y responsable de la IA en nuestras soluciones.

  • How can our customers trust our content?
    Our LLM models only use content and proprietary data our clients can trust because it’s curated by experts, built over the years with significant domain knowledge, setting us apart from the competition. 
  • How do we prevent hallucination?
    In order to prevent hallucination, we use a technique called model grounding. Here, LLMs are allowed to reason, assist in tasks and use their latent understanding of relationships and patterns gleaned from troves of public information. However, we do not allow the LLM to create its own assertions or introduce facts or rely on what we call “model knowledge” – aka facts it may have learned during training on public content. Facts and information are supplied to an LLM only from our trusted and verified sources. The LLM is allowed to synthesize our facts into assertions by using their deep knowledge of language and their extensive understanding of relationships and patterns from the real world – but we don’t purposefully glean factual information from LLMs. As an example, one of the most common patterns used for model grounding in the industry is a technique called retrieval augmented generation (RAG).
  • How do we safeguard our (proprietary/customer) data?
    We use a number of controls and guardrails to ensure no IP or private data is “leaked” to an LLM.  We do not train or pre-train LLMs using customer or sensitive and confidential data.  We have strict policies in place with LLM providers around data retention, logging, and encryption to ensure content is protected.  We also have a governance review process to ensure no sensitive, confidential or personal/private information is used with AI in an inappropriate way. We follow all local regulations related to AI and privacy in the markets we operate. 
  • Where do we store our data?
    Data is stored in our traditional repositories and databases. This data does not move or interact with LLMs or AI models without careful governance.  We adopt a “privacy and security by design” approach keeping separation between AI/LLMs and sensitive, confidential or private data. 

Soluciones destacadas de inteligencia artificial

Wolters Kluwer sigue liderando el desarrollo y la implementación de inteligencia artificial, integrando tanto IA Generativa (GenAI) como IA Agéntica en sus soluciones expertas para ayudar a los clientes a tomar decisiones mejor fundamentadas y agilizar sus flujos de trabajo. Con más de una década de inversión e innovación en IA, el enfoque de la empresa se basa en una profunda experiencia sectorial, principios de IA responsable y una estrecha colaboración con clientes y socios tecnológicos. Al incorporar la IA en sus soluciones expertas en la nube, Wolters Kluwer no solo transforma los flujos de trabajo de los clientes, sino que también refuerza su posición como socio de confianza en sectores críticos como la salud, el ámbito legal, fiscal, bancario y financiero.

  • See more Wolters Kluwer AI solutions

Latest Artificial Intelligence News

Wolters Kluwer lanza UpToDate Enterprise Edition mejorada con IA en España
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junio 04, 2025

Wolters Kluwer lanza UpToDate Enterprise Edition mejorada con IA en España

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Estrategia de IA de Wolters Kluwer

La estrategia de IA de Wolters Kluwer combina innovación, experiencia sectorial y un diseño centrado en el cliente para ofrecer soluciones transformadoras, fiables y dignas de confianza en los sectores de salud, legal, fiscal, financiero y ESG. ¿Quieres saber más? ¡Contáctanos!

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¿Estás preparado para el futuro?

Explora los informes Future Ready, una colección dinámica de análisis que revela cómo la tecnología, la regulación y las expectativas cambiantes de los clientes están transformando el trabajo de los profesionales en todos los sectores. Basados en encuestas globales, entrevistas con expertos y análisis regionales, estos informes ofrecen conclusiones basados en datos y perspectivas estratégicas. Descubre las tendencias que están dando forma al futuro de la IA, el talento y la tecnología, y obtén estrategias prácticas para mantenerte a la vanguardia.
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