Focus on responsible AI
Our customers can trust reliability, as well as depend on the ethical and responsible use of AI in our solutions.
Wolters Kluwer Expert AI
Wolters Kluwer’s Expert AI solutions help professionals work faster and make smarter decisions, powered by trusted, expert-curated content. Built with the latest AI technologies, these products deliver advanced features
that customers can rely on with confidence.
What sets our solutions and products apart is proprietary content curated by experts, for experts— combined with a privacy-by-design architecture and model grounding that rigorously protects user data. This makes our AI not only powerful, but trustworthy.
Expert AI is a core part of Wolters Kluwer’s broader AI strategy that is grounded in more than a decade of AI investment and innovation. It combines deep domain expertise, responsible AI principles, and close collaboration with customers and technology partners to deliver transformative solutions across healthcare, tax and accounting, legal and regulatory, financial and corporate compliance, corporate performance, and ESG.
Latest artificial intelligence expert insights
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Case studyTax & AccountingJuly 13, 2026
LSI Taxation & Business Advisors gain flexibility through an integrated cloud-based practice
How Glenn Dunne and Nick Morales use CCH iFirm to streamline compliance, improve collaboration, and deliver personalised client service from anywhere. -
Case studyTax & AccountingJuly 08, 2026
Rossignol Advisory revisits 30+ years of CCH content
How Glenn Nightingale of Rossignol Advisory has relied on CCH iKnowConnect throughout every stage of his 30+ year professional journey. -
ArticleTax & AccountingOctober 16, 2025
The New Competitive Edge: How APAC Firms Are Using AI and Data to Elevate Advisory
Advisory services are becoming central to accounting firm strategy across the Asia-Pacific (APAC) region. This shift signals an evolution and expansion towards data-driven coupled with technology advisory services. -
ArticleTax & AccountingOctober 16, 2025
Tech That Delivers: How APAC Firms Are Using Technology to Advance Strategy
Technology has become a strategic growth driver in the Asia-Pacific (APAC) accounting sector. With high adoption rates of cloud platforms and AI, firms are using digital tools to turn complexity into an opportunity.
Wolters Kluwer's approach and innovation in artificial intelligence
Wolters Kluwer has positioned artificial intelligence (AI) at the core of its digital transformation. The company’s AI strategy is built on a foundation of trusted, proprietary content, deep domain expertise, and a commitment to responsible, customer-centric innovation. This article explores how Wolters Kluwer leverages AI to drive value, enhance productivity, and deliver expert solutions across its verticals.
In this “Investor Teach-In: Artificial Intelligence presentation, CEO Stacey Caywood, Head of Advanced Technology Alex Tyrrell, and Health Division CEO Greg Samios gave the following overview and showcased how enterprise Wolters Kluwer Expert AI helps customers make better decisions, faster when they have to be right.
Wolters Kluwer brings global AI leaders together to shape the future of enterprise innovation
Wolters Kluwer is hosting its AI Virtual Summit, a global event designed to spark innovation, share transformative ideas, and connect visionary leaders across the AI ecosystem. This summit brings together executives from hyperscalers such as Amazon and Microsoft, top providers of large language models (LLMs), and influential venture capital firms backing the next generation of AI startups. Together, they will explore how artificial intelligence is reshaping business models, accelerating innovation, and redefining enterprise strategy.
Wolters Kluwer AI Principles
At Wolters Kluwer, our products and services are based on a foundation of trust, transparency and responsibility – in line with our company values. Our AI Principles define our approach and commitment to responsible AI. They guide the design, development and deployment of advanced technologies in helping our clients solve their most complex problems, today and well into the future.
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How can our customers trust our content?Our LLM models only use content and proprietary data our clients can trust because it’s curated by experts, built over the years with significant domain knowledge, setting us apart from the competition.
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How do we prevent hallucination?In order to prevent hallucination, we use a technique called model grounding. Here, LLMs are allowed to reason, assist in tasks and use their latent understanding of relationships and patterns gleaned from troves of public information. However, we do not allow the LLM to create its own assertions or introduce facts or rely on what we call “model knowledge” – aka facts it may have learned during training on public content. Facts and information are supplied to an LLM only from our trusted and verified sources. The LLM is allowed to synthesize our facts into assertions by using their deep knowledge of language and their extensive understanding of relationships and patterns from the real world – but we don’t purposefully glean factual information from LLMs. As an example, one of the most common patterns used for model grounding in the industry is a technique called retrieval augmented generation (RAG).
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How do we safeguard our (proprietary/customer) data?We use a number of controls and guardrails to ensure no IP or private data is “leaked” to an LLM. We do not train or pre-train LLMs using customer or sensitive and confidential data. We have strict policies in place with LLM providers around data retention, logging, and encryption to ensure content is protected. We also have a governance review process to ensure no sensitive, confidential or personal/private information is used with AI in an inappropriate way. We follow all local regulations related to AI and privacy in the markets we operate.
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Where do we store our data?Data is stored in our traditional repositories and databases. This data does not move or interact with LLMs or AI models without careful governance. We adopt a “privacy and security by design” approach keeping separation between AI/LLMs and sensitive, confidential or private data.
Featured artificial intelligence solutions
Wolters Kluwer continues to lead in the development and deployment of artificial intelligence, integrating both Generative AI (GenAI) and Agentic AI into its expert solutions to help customers make better-informed decisions faster and speed up their workflows. With over a decade of AI investment and innovation, the company’s approach is grounded in deep domain expertise, responsible AI principles, and close collaboration with customers and technology partners. By embedding AI into its cloud-based expert solutions, Wolters Kluwer is not only transforming customer workflows but also reinforcing its position as a trusted partner in critical domains such as healthcare, legal, tax, banking and finance.
UpToDate Expert AI
Health
Empower your care teams and health systems with fast AI-powered clinical decision support and evidence-based generative AI solutions from UpToDate.
CCH Tagetik Intelligent Platform
Corporate Performance & ESG
Go beyond traditional Corporate Performance Management (CPM) software with a strategic and intelligent platform.
Latest artificial intelligence news
Health
September 24, 2025
Wolters Kluwer’s new UpToDate Expert AI provides clinicians and health systems with the fast, reliable GenAI clinical decision support they need
Health
Updated
July 14, 2025
Wolters Kluwer unveils generative AI Labs for UpToDate
Tax & Accounting
July 02, 2025
Wolters Kluwer unveils industry-first enhancements to CCH iFirm in Australia and New Zealand
Wolters Kluwer AI strategy
Wolters Kluwer’s AI strategy combines innovation, deep domain expertise, and customer-centric design to deliver reliable, trustworthy transformative solutions across healthcare, legal, tax, finance, and ESG domains. Want to learn more, reach out to us!
Are You Future Ready?
Explore the Future Ready reports, a dynamic collection of insights revealing how technology, regulation, and evolving client expectations are transforming the work of professionals across industries. Backed by global surveys, expert interviews, and regional analysis, these reports deliver both data-driven findings and strategic perspectives. Discover the trends shaping the future of AI, talent, and technology—and gain actionable strategies to stay ahead.
Future Ready Lawyer Report
Legal & Regulatory
Legal professionals worldwide are integrating AI more deeply into their daily operations, driving measurable improvements in efficiency, automation, and business growth.
Legal professionals worldwide are integrating AI more deeply into their daily operations, driving measurable improvements in efficiency, automation, and business growth.
Future Ready Accountant Report
Tax & Accounting
Discover how the explosion of AI, private equity, and shifting client expectations are reshaping the accounting landscape – and how firms are responding by embracing technology, data and strategy to unlock new client value.
Discover how the explosion of AI, private equity, and shifting client expectations are reshaping the accounting landscape – and how firms are responding by embracing technology, data and strategy to unlock new client value.
Future Ready Healthcare Report
Health
Healthcare Artificial Intelligence (AI) adoption gives clinicians and patients a clearer path through complex care decisions, improving insight, support, and outcomes.
Healthcare Artificial Intelligence (AI) adoption gives clinicians and patients a clearer path through complex care decisions, improving insight, support, and outcomes.
Future Ready CFO Report
Corporate Performance & ESG
Preparedness is no longer enough. CFOs now operate in a state of continuous disruption.
Preparedness is no longer enough. CFOs now operate in a state of continuous disruption.