Congratulations on investing in and implementing UpToDate® Engage (formerly EmmiEngage) to help provide the best patient engagement programs that support patients throughout their care journeys. Set your organization up for success with UpToDate Engage with helpful resources that will help:

  • Get the word out about your UpToDate Engage project
  • Identify new opportunities to engage your patients
  • Track your progress

If you have any questions, please reach out to your Customer Success partner.

Swipe tabs left/right to view more topics

  • Getting Started
  • Best Practices
  • Reporting
  • Program Updates

Align staff and patients to the availability of UpToDate Engage at your organization

Here are some recommendations for getting staff and patients familiar with UpToDate Engage at your organization.

1. Communication is key
Use the templates below to inform team members that UpToDate Engage is available at your organization. We created the emails you need to get the word out about your project.

Announcement Template 1

Inform staff that UpToDate Engage will available at your organization.
Download The Template

Announcement Template 2

Remind staff that UpToDate Engage will be available and inform staff of the go-live date.
Download The Template

Announcement Template 3

Announce UpToDate Engage is live and share that additional resources are available. 
Download The Template
Screenshot of EmmiEngage - EM Training Module video
2. Schedule programs using UpToDate Engagement Manager
Use UpToDate Engagement Manager for an easy way to schedule UpToDate Engage programs and how to use UpToDate Engage within your EMR to order programs for patients.
Use Emmi within your EMR
UpToDate Engage Within Your EMR

3. Let patients know about UpToDate Engage programs

Let patients know in advance what programs they can expect to receive from UpToDate Engage. Use the infographic as a helpful handout.
Share The Handout With Patients

4. Connect with your patients effectively

Explore all the digital touchpoints within UpToDate Engage that include email, phone calls, and SMS text.
Learn About Notification Options

Get the most out of UpToDate Engage with best practices

Take a look at past UpToDate® Engage Best Practices Implementation webinars where we highlight the top solution lines that we recommend implementing, texting guidelines, and how to integrate UpToDate® Engage.

 

1. UpToDate Engage best practices webinars
Stay updated on UpToDate Engage best practices by watching previous Implementation webinars all in one place.
Screenshot of Webinar - Best Practice Implementations - Sleep Centers video
Sleep Centers
Watch the webinar to learn how to leverage UpToDate Engage in your sleep centers to more effectively partner with sleep patients to maximize care.
Screenshot of Webinar - Best Practice Implementations - Radiology video
Radiology
Explore the most important radiology implementation considerations to ensure your organization is providing optimal care across the continuum.
Screenshot of Webinar - Best Practice Implementations - Surgical Services video
Surgical Services
Let UpToDate Engage experts guide you through the best practices for successful surgical services implementation so your organization can provide optimal care across the continuum.
Screenshot of Webinar - Best Practice Implementations - Oncology video
Oncology
Watch the webinar to learn best practices for leveraging the UpToDate Engage platform to engage oncology patients.
Screenshot of Webinar - Best Practice Implementations - Chronic Care
Chronic Conditions
Let UpToDate Engage experts guide you on how to leverage technology to effectively partner with your chronic care patients and optimize care.
2. Integrate SMART on FHIR
Screenshot of Emmi Smart on FHIR Integration video
SMART on FHIR Integration is easy with UpToDate Engage
Integrate SMART on FHIR with Epic or Cerner to schedule UpToDate Engage content easily.
Screenshot of Webinar - Best Practice Implementations - SMART on FHIR video
SMART on FHIR
Learn how integrating into your EMR via SMART on FHIR will enable you to maximize clinician to patient point of care time and provide clinical visibility into the patient experience.
3. Incorporate Texting

Incorporate texting into your campaigns

Incorporate SMS text into your UpToDate Engage campaigns as another way to communicate with your patients.
Check It Out

Track success with UpToDate Engage reporting

Track patient success and progress through UpToDate Engage reports.

1. Explore the UpToDate Engage engagement summary

Check out a sample of what you will expect to see in your engagement summary and analyze how UpToDate Engage is performing within your organization.
Track Your Success

2. Understand your program utilization reports

Your organization’s program utilization report helps you identify how often programs are being used. Learn more about how to interpret the data within your UpToDate Engage utilization reports.
Review Utilization Report Fields

3. Get all your reporting questions answered

Find answers to frequently asked questions about UpToDate Engage reporting in one place.
Download The PDF

Stay updated on UpToDate Engage in one place

Find UpToDate Patient Engagement's Mid-Year webinar, 2023 roadmap, newsletters, and more.

2. Learn what UpToDate Engage programs are coming

Find how UpToDate Engage is evolving and increasing program offerings in the UpToDate Engage Roadmap.
View The Roadmap

3. Stay updated with UpToDate Engage’s program updates

Find a library of monthly releases designed to provide easy access to new programs and program updates.
UpToDate Engage Release Notes
See What’s New
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