Building impactful care management programs for your members

80% of identified at-risk members are not reached by care management teams and 60% that are reached don’t follow through on recommended care plans.

As US health plan leaders seek to improve outcomes and ROI, creating a care management program that reaches and engages members is crucial.

One solution: focusing on the member experience and establishing trust. Care managers know that building strong relationships with members can influence healthier behavior, close care gaps, improve outcomes, and reduce costs.

Learn more about how engaging members at scale with inclusive, personalized health content can help meet these goals. Download the eBook “Care management: Building trust through personalized member engagement”.

Download the eBook to learn how to build trust through personal member engagement
“As a health plan, it’s critically important to us that we engage members in ways that are meaningful to them. What we’re really trying to do is ensure that patients have the information that they need to be informed decision-makers. UpToDate Guide provides us with a user-friendly tool that patients and their families can use anytime, anywhere to help them make those decisions.”

– Associate VP of Medical Affairs, large health plan

Additional resources for care managers

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