Artificial intelligence (AI) continues to evolve; having a trusted solution partner is critical for your health system

As leaders in clinical decision support (CDS) for over 30 years, the team at UpToDate® is committed to the responsible development of AI innovation in collaboration with the clinical community—especially when it pertains to patient care and safety.

Our trusted CDS solution has been enhanced with AI features for years, and we’re just getting started. Learn about our new AI-enhanced search feature available in UpToDate Enterprise Edition, and explore our long-term vision and perspective on responsible clinical AI in decision support.

Clinical teams need faster speed-to-answer

Care teams across health systems continue to face burnout and cognitive fatigue, and face competing needs for their time. They need faster speed-to-answer to trusted clinical and drug recommendations in a way that’s surfaced responsibly and accurately, and within existing workflows.

AI-enabled search improves the UpToDate experience

Clinicians ask a natural language or multi-concept question

Allows clinicians to ask natural, conversational questions—like they would with a colleague—improving satisfaction, workflow, and speed-to-answer.

AI-enhanced search returns verbatim passages from UpToDate topics

AI-enhanced search results highlight relevant passages, link directly to source articles, and provide access to supporting research and clinician authors.

Continual human-in-the-loop feedback improves search performance

AI development is driven by clinical user feedback, with in-app tools and a transparent, collaborative approach with healthcare partners.

Responsibly developed AI can augment human abilities

AI is rapidly evolving and integrating into healthcare systems. It has the potential to unlock new opportunities in clinical decision-making and care delivery with responsible, tested processes. Clinicians can use AI-enabled features and tools to help them arrive at an answer more quickly, complementing their expert knowledge and experience. Keys to successful AI adoption:

UpToDate Enterprise Edition screenshot of AI Search capabilities

  • Transparency in technology development

    Solution partners have a responsibility to be transparent about the development and testing of AI-enhanced features, especially in patient-facing settings where care quality and safety are paramount.

  • Identify a solution that clinicians and care teams know and trust

    UpToDate—trusted for decades—is expanding beyond keyword searches to include AI-enabled natural language searches for faster speed-to-answer and improved care team workflows and satisfaction via desktop, mobile web, and mobile app.

  • Trusted human-generated clinical content surfaced more quickly

    With new AI-enhanced search capabilities and rigorous testing, the trusted, human-generated content is surfaced verbatim with direct links to source articles and research. Verbatim passages are highlighted, helping users quickly navigate to the exact location where the guidance was sourced.

  • Customer testimonials

  • UpToDate statistics

I’ve looked at other CDS vendors who have included AI in their solution. We selected UpToDate because of the superior content quality, and we can trust that the underlying content is indeed up to date, as UpToDate applies AI to the CDS process.
Rohith Saravanan, MD, Chief Medical Officer, Midland Health, TX, USA
The information is from a trusted source, but here it’s giving you a new method for querying the data and getting it to the point of care.
Clinician, Internal Medicine, 20+ years of practice

Clinicians trust in UpToDate Enterprise Edition AI-enhanced search. Read statistics from recent Wolters Kluwer Surveys.

Trust in UpToDate Enterprise AI

Wolters Kluwer survey of US physicians in large hospitals or health systems. February 2024. N= 100. Data on file.

UpToDate Enterprise Edition AI-Enhanced search statistics

UpToDate individual subscriber survey, September 2024, N=11,118

Mitigating risks and a commitment to prioritizing safety

With any technology innovation, prioritizing safe, responsible development and deployment is critical to clinician trust and adoption. Introducing AI into clinical workflows and patient care requires:

  • Rigorous testing and transparency by any solution partner
  • Providing consistent prompt responses and verbatim passage returns with source information
  • Pulling information from trusted data sets to prevent hallucinations
  • Including regular human-in-the-loop feedback and iterations
  • Providing options for clinicians to choose the search experience that best fits their immediate need

The UpToDate team works in partnership with the clinical community to rigorously test new AI innovations. The surfaced content should be unaltered from the original content authored by clinician experts and editors. The team is also committed to continuous clinical validation and identifying best practices.

As new innovations come to market and are introduced into workflows, it’s crucial that your care teams are referencing evidence-based, tested clinical content for their patient care decisions—the same content they’ve trusted for decades, surfaced in new, faster methods.

Nurse showing patient test results on digital tablet

Ready to learn more about UpToDate Enterprise Edition?

Submit an information request and a representative will contact you shortly about UpToDate Enterprise Edition, our new offering exclusively for health systems.

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