UpToDate Guide: A solution for care management workflows to amplify your team’s impact and efficiency

Scale and reach more members efficiently

Automate routine interactions to the focus is on the most at-risk members.

Unlock the potential of care managers

Digital outreach and interactive programs are designed to motivate members to take health actions.

Build trust and confidence with members

Evidence-based content from UpToDate, is aligned with trusted content used by providers.

EmmiGuide overview video
Strengthen member connections and expand the reach of your care management team
With UpToDate Guide trusted content and proven member engagement care management solutions, health plan organizations can extend the reach of their care management team, build confidence in members to manage their health, and generate operating efficiencies.
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Workflow integrations streamline member outreach for health plans
Integrate superior engagement and evidence-based education solutions to help improve care management efficiencies and drive measurable outcomes. Learn about our new integrations with ZeOmega’s Jiva member engagement Navigator platform, powered by SMART on FHIR.
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Unlocking the potential for smart payer care management
Strong relationships with members can influence behavior, close care gaps, improve outcomes, and reduce costs. With the right digital care management solutions, health plan leaders can build relationships and efficiently scale the reach of care management teams. Read more in our latest eBook on care management.
Download The eBook

“Payers are moving quickly to find new ways to support members. We are proud to partner with them to provide members access to patient education that aligns to resources used by their clinicians.”

— Greg Samios, President & CEO of Clinical Effectiveness at Wolters Kluwer, Health
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Give your care managers the right tools to improve member health and loyalty

  • Evidence-based multimedia content, including 8,500 leaflets and 650 videos
  • Easy-to-understand medical information that meets health literacy standards
  • Inclusive designs that reflect members’ diverse backgrounds
  • Personalized programs designed to be interactive and engaging
  • Multi-channel delivery options to meet members when and where they prefer

Superior engagement and education solutions that meet member expectations

Sample content: Diabetes - Nutrition and Healthy Eating

Eating well and controlling blood sugar levels are important parts of diabetes management. Care managers could share this UpToDate Guide video with a health plan member recently diagnosed with diabetes to convey current medical information, help them manage their condition, and learn how to eat healthier.

Watch the video to sample program content.

Sample Emmi Program Clip
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Payers’ role in improving care and member experience

Evidence-based, trustworthy health information helps payers improve member engagement, build trust, and empower members in their own care decisions.

Read Expert Insight
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Amplifying patient education through intentional diversity, equity, and inclusion (DE&I)
Diversity, equity & inclusion in healthcare means intentional efforts to include a wider range of images, experiences, and options in patient education.
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Request a demo with a payer solutions expert now

Please complete this form and a Wolters Kluwer representative will reach out to discuss how UpToDate Guide and our comprehensive UpToDate Member Engagement solutions can benefit your care management program and organization.

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