Member Care Decisions, Simplified Through Artificial Intelligence (AI)

As we continue to move toward value-based care, payers need an automated solution that helps reduce costly hospital stays while empowering members to better manage their own care decisions.

That's where Emmi comes in.

For nearly 20 years, Emmi has helped payers strengthen relationships with members. Emmi acts a trusted, on-demand extension of your team. We combine industry-leading, trust-inspiring content with automated, trackable, behavior-based delivery across the entire member care journey.

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Partnering with members to optimize care

Backed by a unique blend of human-centered design and behavioral science, Emmi’s AI-driven, virtual solutions are tailored to meet members where, when, and how they want to be engaged.


By creating digital experiences that motivate member compliance with care recommendations, equipping members with the support and information they need, and nurturing real and lasting relationships in a scalable way, Emmi ensures members put that information to good use, leading to improved outcomes and reduced costs.

 

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Scaled Care Management

Extend your population health and care management efforts to bridge care gaps, promote appropriate utilization, and increase member confidence. Emmi's cloud-based solution helps payers deliver more value without added infrastructure needs.

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Personalized Experiences

Grounded in more than 35 million individual member engagements, Emmi offers trusted, evidence-based care plans to create more personalized member experiences.

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Effective Care Management

Harness the power of reporting to see which member engagements led to appropriate actions; quantify and measure financial and clinical outcomes.

[A care manager] sent this to me and helped me find a doctor within my network. I never knew these services were available. Blue Cross Blue Shield is no longer just a card in my purse
-HCSC Member

 

video screen - client story Priority Health
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Hear Priority Health discuss how Emmi meaningfully reaches patients, resulting in changed patient behaviors and saved staff time.

As a health plan, it’s critically important to us that we engage our members in ways that are meaningful to them. What we’re really trying to do is ensure that patients have the information that they need to be informed decision makers. Emmi provides us with a user-friendly tool that patients and their families can use any time, anywhere to help them make those decisions.


- John Fox, MD, MHA
Priority Health, Associate VP of Medical Affairs