Transform patient engagement with trusted solutions

UpToDate® Patient Engagement is a comprehensive platform designed to empower patients and streamline healthcare operations. By providing trusted, evidence-based health education through multimedia programs, videos, and leaflets in multiple languages, our solution ensures patients have the information they need to make informed decisions about their care.

Our platform goes beyond education by automating patient outreach campaigns, such as reminders for preventive care or follow-ups, to close care gaps and improve adherence. This not only enhances patient outcomes but also alleviates the workload of clinical teams, allowing them to focus on critical cases.

Scalable and customizable, UpToDate Patient Engagement is ideal for hospitals, clinics, long-term care facilities, and ACOs. With proven results in improving patient engagement and operational efficiency, our solution is trusted by leading healthcare organizations to deliver measurable outcomes.

Supporting patient outcomes through evidence-based engagement

Evidence-based health education

Provide patients with trusted, up-to-date health information through multimedia programs, videos, and leaflets.

Multilingual, inclusive content

Engage diverse patient populations with health education available in multiple languages and formats.

Automated outreach at scale

Streamline patient engagement with automated campaigns that close care gaps and improve adherence.
Cheerful aged man using a tablet on a couch.
Step up to harmonized care
Pam is a CMIO. Her biggest challenge? Unwanted care variability.
 
What does it take to harmonize care and the thousands of micro-decisions we all make in delivering and receiving care services?

Comprehensive features to enhance patient engagement

UpToDate Patient Engagement offers a robust suite of features designed to empower patients, improve outcomes, and reduce administrative burdens. By combining evidence-based content with advanced automation, our platform delivers measurable results for healthcare organizations.

Combining these features, UpToDate Patient Engagement helps healthcare organizations improve patient outcomes, enhance operational efficiency, and deliver a better overall care experience.

A man smiling and talking on the phone and using laptop and tablet in his living room

  • Trusted, evidence-based content

    Equip patients with accurate, up-to-date health information from a globally recognized source. Our multimedia programs, videos, and leaflets simplify complex medical concepts, empowering patients to make informed decisions about their care.

  • Multilingual, multimedia education

    Meet the needs of diverse patient populations with health education available in multiple languages and formats. From videos to interactive programs, our content is designed to engage patients and drive behavior change.

  • Automated patient outreach

    Close care gaps and improve adherence with automated campaigns, such as reminders for preventive care, follow-ups, and medication adherence. Engage at-risk patients at scale while reducing the workload for clinical teams.

  • Streamlined healthcare operations

    Alleviate the burden on clinical staff by automating patient education and prioritizing follow-ups. This allows teams to focus on critical cases, improving efficiency and care delivery.

  • Scalable and customizable solutions

    Adapt our platform to meet the unique needs of your organization, whether you're a hospital, clinic, or long-term care facility. Our solution is designed to grow with your organization and integrate seamlessly into existing workflows.

Ready to see how UpToDate Patient Engagement can help your organization empower patients and streamline care? 

Request A Demo

  • Case studies

  • Expert insights

female patient in hospital bed with tablet
UAB lowers colonoscopy cancellation rates, improves nurse efforts

Health education and outreach efforts at UAB lowered colonoscopy and endoscopy cancellation rates by 75% and alleviated nurse follow-up efforts by prioritizing patients who needed attention.

Read The Case Study
Black patient watching a patient video on Emmi
MetroHealth System focuses on DEI for improving engagement

The team at The MetroHealth System focused on diversity, equity, and inclusion (DEI) in their patient outreach efforts with images and voice that resonated with specific populations.

Read The Case Study
Building front of Memorial Hospital of Gulfport
Lowering emergency department visits and readmission rates

Chris Belmont, VP and CIO of Memorial Hospital at Gulfport, took a strategic,  integrated approach to patient engagement and healthcare IT to improve care outcomes and organizational goals.

Read The Case Study

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    Retail pharmacies: Adapting to challenges today to succeed tomorrow

    Even simple steps to adopt patient-driven pharmacy practices can help pharmacies adapt to margin pressures and transform into community health hubs.
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    July 21, 2025

    It’s time to activate patients as trusted members of the care team

    Thriving care teams start with patients who are empowered with aligned, evidence-based education to support their own health journey.
    Learn More
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    July 16, 2025

    Balancing data privacy in healthcare with the need for care personalization

    Payer care management teams need workflow solutions that enable them to tailor member educational journeys without putting health data or privacy at risk.
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    July 16, 2025

    From HIMSS25 Europe: How do clinicians view the advent of real-world evidence?

    Real-world evidence transforms healthcare by turning data into actionable insights, enhancing decisions and supporting learning systems.
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Explore the complete patient engagement suite from UpToDate

Engaging, interactive multimedia programs 

Provide patients with the most trusted health information, delivered in preferred mediums with step-by-step guidance, and with diverse representation to help effect behavior change.  
UpToDate Engage

Engage patients at scale, where they are 

With award-winning, empathetic voice response (IVR) campaigns, automate engagements with at-risk patients to remind about healthcare services and close gaps in care. 
UpToDate Outreach

Content mapped to care journeys 

Extend clinician reach with automated coaching over time with aligned content and campaigns delivered at scale to give patients more control over their health. 
UpToDate Journeys

Trusted education from a single source 

Access hundreds of high-quality overview health videos and thousands of leaflets in up to 19 languages covering medications, conditions, procedures, healthy living, and discharge instructions, seamlessly integrated into workflows. 
UpToDate Educate
Recognized for innovations in patient engagement and education by Frost & Sullivan and KLAS
#1 in patient driven care management and patient education
Frost & Sullivan Recognitions
Frost & Sullivan Recognitions
Best In KLAS Awards
Best In KLAS Awards

Request a demo and learn more about UpToDate Patient Engagement solutions

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