Expert Insights Health

When we look at nursing in the age of COVID-19, we often see safety concerns, staffing shortages and burnout. But the pandemic, as difficult and exhausting as it is, has shone a light on areas that can be addressed and improved upon so that the next health crisis finds us strong, prepared, and resilient.

Virtual care enables us to rethink care outside the physical experience. Its expansion holds the potential to reach more vulnerable people and to significantly reduce health inequities.

7 best practices that structure or expand virtual care models to enhance patient-centered care and thereby improve the patient experience, quality and health outcomes.