Guzman is Associate Vice President of Quality and Network Management at MSH. As such, she collaborates with employees and independent physicians across 11 hospitals to promote wellness and improve patient outcomes. To do this, she’s championed technology to engage with patients after discharge, identify patients who need a preventive care visits, and monitor vital signs virtually to keep patients healthier.
“Together, as an IPA and ACO, we are able to carry out some of these high-cost functions but also work closely with the technology so we don't lose touch points with patients. Part of that is learning from physicians what information they need to improve outcomes,” said Guzman in an interview with Modern Healthcare.
“One way to get that information is to provide feedback reports to our providers and relay how they're performing in preventive care and managed care, and benchmark that and display how their peers are performing.”
On October 25 at 1pm EST, Guzman will join Pam Holt, RN, BSN, MOL, our operational consultant for patient engagement, in a one-hour webinar. The web event is open to the public and will feature a live Q&A.
What went into the decision of choosing Emmi® programs? Why did MHS need interactive patient programs? Guzman will share the successes and challenges they’ve had, and the growing pains of smart patient engagement.