Increasing client expectations, tight labor markets, and constantly evolving tax laws — tax and accounting firms face an ongoing challenge: how to scale operations without sacrificing quality or overloading staff. Traditional approaches to growth, such as adding more personnel or working longer hours, are no longer sustainable. Instead, firms are turning to integrated digital workflows to improve efficiency and unlock scalable growth.
By automating routine tasks and leveraging intelligent technology, integrated workflows empower tax professionals to handle more returns, serve more complex clients, and deliver higher-value advisory services. Whether you're a mid-sized firm looking to expand or an enterprise organization refining your processes, the path forward starts with smart integration.
Bringing on more clients without adding staff
The first step toward growth is increasing capacity without necessarily expanding headcount. Many firms hit a ceiling during tax season due to manual, time-consuming tasks like data entry, document management, and client communication. These inefficiencies limit the number of returns that can be completed, even with skilled staff in place.
Enter AI-driven automation. Solutions like The first step toward growth is increasing capacity without necessarily expanding headcount. Many firms hit a ceiling during tax season due to manual, time-consuming tasks like data entry, document management, and client communication. These inefficiencies limit the number of returns that can be completed, even with skilled staff in place.
Enter AI-driven automation. Solutions like CCH® ProSystem fx® Scan allow firms to ingest and validate client data without human intervention. Using technologies like Optical Character Recognition (OCR) and machine learning, you can automatically extract relevant information from scanned documents, validate that data, and prepare it for use in tax preparation workflows.
This dramatically reduces the need for manual entry and eliminates redundant tasks that eat into billable hours. As a result, preparers can focus on review and advisory work while firms increase the number of clients they serve without sacrificing quality or increasing workload.
Key benefits:
- Turn around returns faster, even during peak season
- Reduce human error and improve accuracy
- Free up valuable staff time to take on more clients or more strategic tasks