Martin Wuite, Business Relationship Manager (BRM) Legal & Regulatory (CIO), has been closely involved in the digital transformation during his 20+ years (and counting) with the company. In a recent interview with Dutch IT publication AG Connect, he discusses the opportunities for personal development stemming from the continuous challenges that come with digital transformation: “I am a great example of the development opportunities one can pursue at Wolters Kluwer.”
In 2003, under the leadership of Nancy McKinstry, CEO and Executive Chairman, Wolters Kluwer adopted its first three-year strategy cycle, transforming the company’s portfolio profoundly. Digital & services revenues now account for 90% of total revenues.
Wuite’s role in this transformation is to act as the connector between customer facing businesses and IT. A potent agent for change, IT is on the front line to support 18,600 employees to carry out their daily work. The digital workplace and infrastructural responsibilities that come with it posed challenges for Wuite and his team. “While shifting from a traditional publisher to an expert solutions provider, we had to rebuild while the shop remained open, and we were committed to customer service without any interruptions. Looking back, we’ve taken our customers with us on our evolution towards digitization and the market has been appreciative of that. I’m proud of my team and their dedication to making things better.”