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Individual users, independent community pharmacies (1-10 stores), independent medical and dental practices

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Enterprise use in hospitals,
health systems,
physician groups, 
and clinics

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Retail pharmacies (10+ stores), payers, PBMs, pharmaceutical manufacturers, wholesalers, system integrators, and other businesses supporting healthcare

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Customer service inquiries include:

Questions about orders or subscriptions
Editorial and training questions

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Technical support inquiries include:

Help with log-in or user questions
Facility-wide technical issues
Issues with passwords or mobile app download

Contact Technical Support

Customer support

Need customer service or technical support?

Our knowledgeable customer support representatives are available to answer your questions.


Self-service resources

Prefer to browse help topics at your own pace?

Review our extensive collection of training materials and help content.

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Lexicomp User Academy

Explore the Lexicomp User Academy and related resources including training videos, expert insights, clinical notices, and more.

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Facts & Comparisons User Academy

Tour the Facts & Comparisons User Academy for how-to tips and best practices.

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