The U.S. Department of Labor Office of Inspector General used a structured, evidence- based process to evaluate and select their next audit management platform. By defining requirements, involving cross-functional stakeholders, and assessing vendors against operational, security, reporting, and future needs, the OIG identified TeamMate as the strongest overall fit. Their process included:
- Starting with clear, future-focused requirements. Assessing current needs while considering the capabilities it may require three, five, and seven years into the future.
- Evaluating solutions objectively. Each platform was measured against the same requirements for functionality, reporting, security, oversight, and long-term adaptability.
- Balancing modernization with operational continuity. TeamMate Audit offered a modernized platform while retaining familiar concepts and workflows, helping reduce disruption during the transition.
- Choosing a provider prepared for a long-term partnership. TeamMate’s responsiveness, implementation assistance, and support for reporting needs strengthened the OIG’s confidence with their selection.