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Introduction in methodology

Do you want to become familiar with the incident techniques? Start e-Learning to master the basics.

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Introduction in software

Will you be working with IncidentXP software? E-Learning is a great first step and will teach you the fundamentals you need.

  • Incident e-Learning

    Incident e-Learning

    Are you looking for a way to improve your risk knowledge and skills? e-Learning is an easily accessible, affordable and effective online solution.

    This e-Learning course consists of a theoretical and practical module. Whether you want to learn more about incident methods, analyze incidents or if you want to build IncidentXP competence, this e-Learning course covers it all.

    Step-by-step approach

    To master the objectives of e-learning, every module has a step-by-step approach. You will be guided through these steps with elaborate explanations, supported by visualizations and exercises.

    Every module can be completed in approximately two hours straight or over a period of time. Upon completion of the modules, a certificate will be awarded.

    The Incident modules are only available as a package deal.



  • Module 1: Introduction to Learning from incidents

    Module 1: Introduction to Learning from Incidents

    This module describes the basics of learning from incidents by going through the steps of incident recording, analysis, and investigation. You will get familiar with various incident methods, and focus on one in particular that helps you store, analyze and report incident investigation results.

    The course starts with a brief introduction on the need to learn from incidents in the first place. Furthermore, you will learn from underlying causes or root causes and how to record incident data on bowtie diagrams. When finishing that step, you will be able to formulate realistic recommendations. Best of all? You can visualize all of the above!

    Course chapters

    1. Introduction
    2. Why learn from incidents
    3. Incident investigation
    4. Incident analysis methods
    5. The Barrier Failure Analysis (BFA) method and guidelines
    6. Other barrier based analysis methods
    7. Non-barrier based analysis methods
    8. Learning from incidents
    9. Conclusion
    10. Final Quiz



  • Module 2: Introduction to IncidentXP

    Module 2: Introduction to IncidentXP

    This module covers the basic functionality of the IncidentXP software, enabling you to structure and analyze incident data. During this course, you will learn how to run an incident registration to learn from incidents, using IncidentXP. No previous experience with the software is required to participate in this module, but the module is not meant to replace face-to-face, in-depth incident training from one of our partners.

    The module starts with a general introduction on the IncidentXP software and continues with how to create an incident, a timeline diagram, time stamps, modifying actors, how to create an analysis diagram, add incident barriers, add causation assessments, add actions/recommendations, add attachments, and linking incidents with bowties.

    Course chapters

    1. Introduction
    2. Installation and activation
    3. Creating an incident
    4. Investigation results
    5. Analysis process (BFA)
    6. Recommendations
    7. Attachments
    8. Functions for reporting
    9. Learning from incidents
    10. Using the test file
    11. Final Quiz


Start with Incident e-Learning

Improve your method knowledge and IncidentXP skills by ordering e-Learning.

Not sure yet? Get personal advice

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Feel free to call us with any questions you might have. Our enthusiastic support team is here to help you choose the solution best suited to your needs.

Call us now at +31 (0)70 362 6126 (09:00-17:00CET) or visit the Support section on our website.

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