Top challenges facing accounting firms in 2026: Regulatory complexity, talent, tech, and client demands
The accounting profession is evolving fast, and firms are feeling the pressure. So, what’s keeping firms up at night, and what will matter most in the year ahead? These are the challenges firms believe they’re most likely to encounter.
The top challenges facing tax and accounting firms today
The latest U.S. Future Ready Accountant report shows a clear evolution in what firms see as their biggest hurdles. In 2024, the top concerns were dominated by external pressures like regulatory complexity and technology adoption. This year, those issues remain, but more operational concerns – such as talent and client expectations – have surged to the forefront. While these challenges affect all firms, the mix looks very different depending on size.
| 2024 top challenges for firms of all sizes | 2025 top challenges for firms of all sizes |
| 1. Increasing profitability and revenue growth | 1. Navigating evolving tax laws and regulatory changes |
| 2. Improving client service and engagement | 2. Managing client expectations and service demands |
| 3. Expanding client base | 3. Attracting, retaining and developing talent |
| 4. Attracting, retaining and developing talent | 4. Navigating uncertain economic conditions |
| 5. Streamlining operational workflows and processes | 5. Keeping up with advances in technology |
1. Regulatory complexity remains dominant
For the second year in a row – and four out of the last six – firms identified it as their top challenge. Firms are grappling with constant legislative updates and compliance complexity, which creates risk and strains resources, especially for those without robust research tools or automation. It’s not just a technical issue; 79% of firms expect this to impact them in the next 12 months, with large firms feeling it most (87%).
Implications: Firms that invest in tech-enabled research and proactive client communication will reduce risk and strengthen trust.
2. Client expectations are climbing fast
Another common issue on the top challenges list is managing client expectations and service demands, which jumped from #4 to #2 this year. Clients want more than accurate returns; they expect proactive advice, faster turnaround, and personalized service. This shift from compliance to connection pressures firms to rethink engagement models. Nearly 75% of firms say this will significantly impact, signaling that reactive service models won’t cut it.
Implications: Structured outreach and data-driven personalization are becoming essential for firms that want to retain and grow client relationships.
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3. Talent issues aren’t just about hiring anymore
While attracting and retaining talent remains a top-ranked challenge, the nature of the problem is changing. While previously, the concern was hiring alone, it’s evolved into building skills and reducing burnout. Firms struggle to balance workload, provide training, and create environments where people want to stay. The expected impact on firms varies widely by firm size – 88% of large firms expect talent challenges to hit hard, compared to 49% of micro firms – underscoring the scale and complexity of the issue.
Implications: Pair every tech rollout with role-based training and automate repetitive tasks to free time for higher-value work.
4. Tech advances remain in the top five
Technology adoption isn’t just about buying tools; it’s about integrating them and training staff to use them effectively. AI and automation are moving from optional to essential, and 74% of firms anticipate seeing impacts from the effort to keep up with tech, even as cloud and AI usage accelerate.
Implications: Firms that treat tech integration as a strategic initiative, not a back-office project, will improve efficiency and gain faster insights.
5. Pricing pressures persist
After skyrocketing to the top challenge in 2023, pricing and competitive pressures dropped in the rankings over the last two years. Despite the shift in ranking, this issue remains a core concern, one that 71% expect to impact their firm over the next year. Margin squeeze is real, especially for firms that compete on compliance alone.
Implications: Shifting to value-based pricing and bundling advisory services can help firms protect margins and differentiate.
Breaking the top challenges down by firm size
Taking a quick look at the top challenges by firm size, the mix of growth bottlenecks is quite different depending on size.
Micro firms (1–4 employees): Compliance and capacity bottlenecks
For micro firms, the top-ranked challenge is regulatory complexity, followed closely by capacity constraints (getting work done on time with limited staff). These firms often lack the infrastructure to scale efficiently, making compliance a growth bottleneck.
Implication: Automating routine tasks and leveraging cloud platforms can free up capacity and reduce risk.
Small firms (5–19 employees): Growth without burnout
Small firms rank client expectations and talent retention as their biggest hurdles. They’re growing, but may be missing the systems or staffing needed to maintain service quality. Burnout risk is real, and operational strain shows up in missed opportunities for advisory work.
Implication: Invest in workflow automation and structured client engagement to balance growth with quality.
Mid-sized firms (20–49 employees): Scaling vs. specialization
Mid-sized firms face a more complex mix: economic uncertainty, client demands, and training needs compete for attention. These firms may be large enough to feel macroeconomic pressures but not always agile enough to pivot quickly.
Implication: Strategic planning and targeted tech adoption – especially AI for forecasting and analytics – can help mid-sized firms navigate uncertainty and scale sustainably.
Large firms (50+ employees): Complexity at scale
Technology adoption and integration are top concerns for large firms. These firms aren’t debating whether to adopt tech; they’re wrestling with how to integrate advanced tools across sprawling operations. Talent enablement is another critical concern, as staff demand advanced tech skills and flexible work models.
Implication: Treat tech integration as a strategic initiative, not a back-office project. Pair it with robust training programs to ensure adoption sticks.
The bigger story
These challenges are interconnected, not isolated. Regulatory complexity encourages tech adoption; tech adoption enhances talent enablement; talent enablement improves client experience. Firms that respond with integrated strategies – linking technology, talent, and client engagement – will transform these challenges into opportunities for growth.