Tax & AccountingMay 27, 2026

A better client experience starts with TaxWise® Mobile

By: Wolters Kluwer Tax and Accounting

Key Takeaways

  • TaxWise Mobile simplifies client intake with fast mobile document upload, guided questions, and refund estimator.
  • Mobile intake improves accuracy and efficiency by reducing missing documents and cutting prep time.
  • Built in referral links drive new clients through instant, ERO specific sharing from satisfied taxpayers.

As more preparers modernize their workflow ahead of next tax season, one theme keeps coming up: the tax preparation businesses that make things easier for clients are the ones that grow. And the easiest way to do that is by removing friction from the very first step; client intake.

Taxpayers want convenience and TaxWise Mobile delivers it

Today’s taxpayers expect the same ease they get from banking apps, food delivery, and online shopping. They don’t want to print documents, drive across town, or dig through email threads.

TaxWise Mobile gives them a faster, more intuitive way to work with you:

  • Snap and upload documents directly from their phone
  • Answer intake questions without logging into a computer
  • Quickly see their estimated refund
  • Track progress without calling your office
  • Reduce back and forth by sending everything in one centralized place
  • Skip the office visit entirely if they prefer
This modern experience is one they’ll remember, and one they’ll come back for year after year.

A smoother client experience means a smoother workflow for you

When clients can send what you need quickly and with confirmed accuracy, your entire season runs more efficiently. TaxWise Mobile helps you:

  • Speed up intake
  • Reduce missing documents
  • Improve data quality
  • Cut down on chasing clients
  • Complete more returns in less time
It’s not just a better client experience, it’s a better preparer experience.

Your best clients become your best advocates 

When someone has a smooth, stress‑free experience, they want to tell people. TaxWise Mobile supports that natural momentum with a built‑in referral link clients can share in seconds. And because each link is tied to your ERO, every new taxpayer lands exactly where they should — in TaxWise® Online, giving you a steady stream of new clients with zero extra effort.

Real results: Hear how tax preparers are using TaxWise Mobile to power their business

1-on-1 with tax pros
1-ON-1 with Tax Preparers: iTaxMobile, LLC

Tax clients love it because it's a one-stop shop for you to upload everything you need. Your social security card, your actual signed tax records, and W-2s. It's a great reference to fall back on in the future if you need those documents. You can have it all in the cloud space if you ever need to go on there and pull any documents, so that has been a huge selling point for our clients." 

Reggie, iTaxMobile, LLC

Give your clients the experience they expect and your office the efficiency it deserves

TaxWise Mobile isn’t just a feature, it’s the foundation of a smoother, more modern tax preparation workflow. It helps clients send what you need quickly, reduces friction at every step, and gives your office the breathing room it needs during peak season.

And this is only the beginning.

As we move toward the November 2026 release, TaxWise Online will introduce new enhancements that make intake even easier — not just for clients, but for preparers too. Soon, you’ll have more ways to capture and organize documents directly within TaxWise Online, creating an even more seamless experience from the moment a return begins.

If you’re ready to modernize your client experience and streamline next season, TaxWise Online with TaxWise Mobile is the simplest, most impactful place to start, and it positions you perfectly for what’s coming next.

Wolters Kluwer Tax and Accounting

Wolters Kluwer Tax and Accounting is a leading provider of software solutions and expertise that helps tax, accounting and audit professionals research and navigate complex regulations, comply with legislation, manage their businesses and advise clients with speed and accuracy.

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