Focus on responsible AI
Our customers can trust accuracy and reliability, as well as depend on the ethical and responsible use of AI in our solutions.
Expert Solutions powered by AI
With over a decade of AI investment and innovation, Wolters Kluwer's approach is grounded in deep domain expertise, responsible AI principles, and close collaboration with customers and technology partners. This results in a constant improvement of our expert solutions that leverage the latest technology, offering our customers state-of-the-art AI-powered features they can rely on and trust. As always, we empower customers to work faster and make smarter decisions.
Latest Artificial Intelligence Expert Insights
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ArticleHealthSeptember 19, 2025
Technology can help meet patients where they are
As technology advances, providers can leverage digital tools and evidence-based content to help educate and engage patients in their preferred mediums. -
PodcastLegalSeptember 18, 2025
Legal Leaders Exchange - Podcast episode 30
Exploring the transformative potential of agentic AI on legal operations, from the ambitious possibilities to the most realistic developments. -
ArticleComplianceSeptember 17, 2025
The Role of Artificial Intelligence in Environment, Health, and Safety
Download this insight brief to learn why human input and critical thinking are required for responsible AI in EHS management, and how AI can be used to augment and improve your EHS processes. -
PodcastHealthSeptember 16, 2025
AI in nursing education: Promise, pitfalls, and possibilities
Dr. Kellie Bryant explores AI’s impact on nursing education, from classroom innovation to clinical simulations and the future of healthcare learning.
In the news: Unleashing the power of AI
Wolters Kluwer's CEO Nancy McKinstry sat down with Barron's for the "At Barron’s" podcast to talk about the trust in our brands. She explains how professionals - from doctors to lawyers, accountants, and others - can boost productivity and decision-making in their daily work, thanks to Wolters Kluwer's decade-long focus on AI-powered expert solutions, such as robotic process automation and predictive analytics.
Copyright: ©2024 Dow Jones & Company, Inc. All rights reserved.
Copyright: ©2024 Dow Jones & Company, Inc. All rights reserved.
Wolters Kluwer AI Principles
At Wolters Kluwer, our products and services are based on a foundation of trust, transparency and responsibility – in line with our company values. Our AI Principles define our approach and commitment to responsible AI. They guide the design, development and deployment of advanced technologies in helping our clients solve their most complex problems, today and well into the future.
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How can our customers trust our content?Our LLM models only use content and proprietary data our clients can trust because it’s curated by experts, built over the years with significant domain knowledge, setting us apart from the competition.
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How do we prevent hallucination?In order to prevent hallucination, we use a technique called model grounding. Here, LLMs are allowed to reason, assist in tasks and use their latent understanding of relationships and patterns gleaned from troves of public information. However, we do not allow the LLM to create its own assertions or introduce facts or rely on what we call “model knowledge” – aka facts it may have learned during training on public content. Facts and information are supplied to an LLM only from our trusted and verified sources. The LLM is allowed to synthesize our facts into assertions by using their deep knowledge of language and their extensive understanding of relationships and patterns from the real world – but we don’t purposefully glean factual information from LLMs. As an example, one of the most common patterns used for model grounding in the industry is a technique called retrieval augmented generation (RAG).
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How do we safeguard our (proprietary/customer) data?We use a number of controls and guardrails to ensure no IP or private data is “leaked” to an LLM. We do not train or pre-train LLMs using customer or sensitive and confidential data. We have strict policies in place with LLM providers around data retention, logging, and encryption to ensure content is protected. We also have a governance review process to ensure no sensitive, confidential or personal/private information is used with AI in an inappropriate way. We follow all local regulations related to AI and privacy in the markets we operate.
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Where do we store our data?Data is stored in our traditional repositories and databases. This data does not move or interact with LLMs or AI models without careful governance. We adopt a “privacy and security by design” approach keeping separation between AI/LLMs and sensitive, confidential or private data.
Featured Artificial Intelligence Solutions
Wolters Kluwer continues to lead in the development and deployment of artificial intelligence, integrating both Generative AI (GenAI) and Agentic AI into its expert solutions to help customers make better-informed decisions faster and speed up their workflows. With over a decade of AI investment and innovation, the company’s approach is grounded in deep domain expertise, responsible AI principles, and close collaboration with customers and technology partners. By embedding AI into its cloud-based expert solutions, Wolters Kluwer is not only transforming customer workflows but also reinforcing its position as a trusted partner in critical domains such as healthcare, legal, tax, banking and finance.
UpToDate AI Labs
Generative AI implementation can help clinicians make better and more informed decisions to deliver the best care everywhere.
CCH AnswerConnect
Elevate your research experience with the longest-standing tax research software in the industry.
CCH Tagetik
Go beyond traditional Corporate Performance Management (CPM) software with a strategic and intelligent platform.
VitalLaw® AI
VitalLaw® AI empowers your research process with AI-assisted search, summarization, practical content creation, and chat capabilities. The extended workflow increases attorney productivity helping you make informed decisions efficiently.
LegalVIEW BillAnalyzer
Streamline the legal invoice review process using AI and human review experts to drive cost, savings, and billing guideline compliance.
Enablon
Enablon Innovation Labs team collaborates with internal and external stakeholders to develop ideas for innovative, game-changing technologies.
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See more Wolters Kluwer AI solutions
Basecone
Tax and Accounting
Scanned and recognized purchase invoices are automatically processed fast based on machine learning and artificial intelligence.
CCH AnswerConnect
Tax and Accounting
Elevate your research experience with the longest-standing tax research software in the industry.
CCH Axcess Engagement Suite
Tax and Accounting
CCH Axcess Engagement, cloud-based tax software technology that provides just the right amount of functionality needed based on services provided.
CCH Axcess iQ
Tax and Accounting
Predictive intelligence helps gather client insights to grow tax advisory services and fight commoditization.
CCH iKnowConnectTax and Accounting
CCH iKnowConnect is a modern, next-generation digital research solution designed to streamline your research process and optimize productivity.CCH iQ
Tax and AccountingFrom compliance provider to trusted advisor.
CCH Tagetik
Finance, ESG
Go beyond traditional Corporate Performance Management (CPM) software with a strategic and intelligent platform.Compliance Intelligence
Compliance
Compliance Intelligence connects the dots from regulatory changes directly to enterprise compliance obligation. The AI-powered solution helps banking institutions streamline obligation management, regulatory compliance processes and expertly manage complex regulatory changes.
Enablon
Compliance, ESG
To advance our work, the Enablon Innovation Labs team collaborates with internal and external stakeholders to develop ideas for innovative, game-changing technologies.Health Language Risk Adjustment Solution
Health
Revolutionize your risk adjustment audits and achieve higher RADV compliance and validation rates using AI-powered tools.
LegalVIEW BillAnalyzer
Legal
LegalVIEW BillAnalyzer streamlines the legal invoice review process using AI and human review experts to drive cost, savings and billing guideline compliance.
Legisway Analyzer
Legal
Thanks to the AI capabilities of Legisway Analyzer, lawyers can seamlessly leverage unique AI technology to automate contract indexing.LEX Kompas - Poland
Legal
Innovative solution that opens up new opportunities for lawyers in analyzing court decisions. Uses the power of artificial intelligence.OneSumX® Reg Manager
Compliance
Reg Manager tracks updates from regulatory bodies, creating structured content via an intuitive UI. It streamlines reporting by linking changes to impacted laws, rules, and regulations, helping ensure accuracy and creating efficiency.
Praetor AI Tools
Legal
Praetor provides you safe and practical tools using the power of artificial intelligence.
Sentri7® Drug Diversion
Health
Drug diversion detection and controlled substance compliance. Leverage advanced technology using artificial intelligence to uncover patterns of potential diversion from purchase to the patient.TeamMate Analytics
Finance, ESG
TeamMate Analytics is a suite of more than 150 Computer Aided Audit Tools that allows all auditors to perform powerful data analysis, delivering significant value to organizations.Twinfield
Tax and Accounting
Twinfield online accounting software easily manages all accounting functions, from invoicing to management accounting – for the smallest startup to the largest international group.
UpToDate AI Labs
Health
Generative AI implementation can help clinicians make better and more informed decisions to deliver the best care everywhere.
VitalLaw® AI
Legal
VitalLaw® AI empowers your research process with AI-assisted search, summarization, practical content creation, and chat capabilities. The extended workflow increases attorney productivity helping you make informed decisions efficiently.Wolters Kluwer Online – Germany
Legal
Wolters Kluwer Online offers access to over a million decisions and specialist content for lawyers and notaries as well as public administration.
Xpitax® Tax Preparation Outsourcing
Tax and Accounting
Stabilize staff bandwidth with Xpitax Tax Preparation Outsourcing services, who provides outsourced tax preparation services.
Latest Artificial Intelligence News
View All News
Finance
September 10, 2025
Ajinomoto Frozen Foods transforms financial operations with CCH® Tagetik Intelligent Platform from Wolters Kluwer
Finance
September 03, 2025
Wolters Kluwer CCH® Tagetik experts to showcase real-world AI strategies for finance leaders at Gartner® CFO & Finance Executive Conference
Finance
August 25, 2025
Wolters Kluwer CCH® Tagetik Intelligent Platform wins Gold Stevie® Award in 2025 International Business Awards®
AI Spotlight
AI-powered compliance transformation for financial institutions
Compliance
Navigate regulatory change with confidence using AI-driven insights that streamline compliance workflows, reduce risk, and boost agility
How Wolters Kluwer is creating responsible, reliable, and secure AI for the legal industry
Legal
Wolters Kluwer's approach to responsible AI development
Top 3 growth areas to watch for healthcare AI in 2025
Health
To shed light on anticipated trends, challenges and opportunities in healthcare technology in 2025, leading experts from Wolters Kluwer Health offer their outlook on 2025 across a variety of topics. Diffusing the hype, the predictions offer an eye-opening look at what’s ahead and lead us toward a smarter, more resilient future in healthcare technology.
AI in Finance: From skepticism to optimism
Finance
Enterprise financial processes are a prime candidate for adopting Artificial intelligence (AI). But are finance teams buying into this? The CCH Tagetik 2024 global research report reveals a major shift from skepticism to readiness: over half of respondents are already utilizing AI, 56% see AI’s potential to revolutionize financial processes, and 70% are diving into AI implementation.
Benefits of AI-Powered Solutions in Healthcare
Health
Artificial intelligence (AI) is helping revolutionize healthcare. From improved patient outcomes and reduced staff workloads to lowering the cost of care for patients and health systems, organizations are seeing the benefits that our AI tools can offer them.
Artificial Intelligence (AI) in Tax and Accounting
Tax & Accounting
Artificial intelligence (AI) is more than just a tool; machine learning and generative AI are accelerating a transformation across the entire tax and accounting industry and opening up new possibilities. From automating routine processes to enhancing data-driven insights to supporting client communications, AI empowers professionals to be indispensable, strategic advisors delivering better outcomes for their clients.
At Wolters Kluwer, we’ve been experimenting with large language models (LLMs) for several years. With generative AI, they’ve come to be on everybody's mind - no matter in which field you work.
This has spurred a tremendous amount of interest from our customers to work with us, and it’s spurred a lot of creativity within our teams.
Watch: a fireside chat with CEO Nancy McKinstry
At Wolters Kluwer, we’ve been experimenting with large language models (LLMs) for several years. With generative AI, they’ve come to be on everybody's mind - no matter in which field you work.
This has spurred a tremendous amount of interest from our customers to work with us, and it’s spurred a lot of creativity within our teams.
Wolters Kluwer AI Strategy
Wolters Kluwer’s AI strategy combines innovation, deep domain expertise, and customer-centric design to deliver reliable, trustworthy transformative solutions across healthcare, legal, tax, finance, and ESG domains. Want to learn more, reach out to us!
Are You Future Ready?
Explore the Future Ready reports, a dynamic collection of insights revealing how technology, regulation, and evolving client expectations are transforming the work of professionals across industries. Backed by global surveys, expert interviews, and regional analysis, these reports deliver both data-driven findings and strategic perspectives. Discover the trends shaping the future of AI, talent, and technology—and gain actionable strategies to stay ahead.
Legal
Future Ready Lawyer Report
Legal innovation: Seizing the future or falling behind?
Tax & Accounting
Future Ready Accountant Report
Trends and strategies for navigating AI, talent, and technology in the new era of accounting.
Health
Future Ready Healthcare Report
Take a closer look at how organizations are approaching the implementation of GenAI across the care continuum.