Request Information
Choice Matters: How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care)
- Publication Year:
- 2018
- Edition:
- 1st Ed.
- Author:
- Moore, Gordon; Quelch, John A.; Boudreau, Emily
- Publisher:
- Oxford University Press
- ISBN:
- 978-0-19-088613-4
- Doody's Star Rating®:
- Score:
- 82
-
Description
-
Details
Description
Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age.
Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:
By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.
Key Features:
Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:
- The differences between healthcare and other consumer-driven markets
- What factors are most important for consumers in seeking care providers
- How consumers make decisions about healthcare
- The system-wide effects of increased consumer choice in healthcare
- The important distinction between patients and consumers
By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.
Key Features:
- A concise guide for physicians, administrators, and insurers to the new economy of consumer choice in healthcare
- Examines consumer-centered healthcare from both a system-wide and individually-based perspective, giving readers applicable measures to improve practice and efficiency in the Zocdoc age
- Combines a theoretically-grounded account of consumer behavior with real-world examples of choice in action
- Applies insights into consumer-centered healthcare from the perspectives of behavioral economics, management, population health, psychology, marketing, and public policy
- Offers an alternative to partisan takes on consumer-centered healthcare and the roles of individuals, government, and industry in the provision of care
- An actionable guide to integrating consumer choice into every aspect of care, from a patient's initial medical appointment to her insurance company's final payment
- Presents a change model that enables leaders to utilize consumer and market forces to improve their services and the healthcare system
Details
- Platform:
- OvidSP
- Publisher:
- Oxford University Press
- Product Type:
- Book
- Author:
- Moore, Gordon; Quelch, John A.; Boudreau, Emily
- ISBN:
- 978-0-19-088613-4
- Specialty:
-
- Community Health & Disease Prevention
- Health Administration
- Health Systems & Services
- Management
- Language:
- English
- Edition:
- 1st Ed.
- Pages:
- 264
- Publication Year:
- 2018
- Doody's Star Rating®:
- Score:
- 82