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LegalAugust 02, 2022

Wolters Kluwer ELM Solutions’ fifth LegalVIEW Insights Report shows that corporate legal provider counts remain low

Despite expectations that corporate law department (CLD) provider counts would recover post-pandemic, a new report from Wolters Kluwer ELM Solutions indicates that the number of actively used law firms and service providers continues to remain depressed, with even some of the larger Am Law firms experiencing client attrition. The study marks the fifth in an ongoing series of LegalVIEW Insights reports sourced from ELM Solutions’ LegalVIEW database, which contains more than $150 billion in legal invoices.

In March 2021, ELM Solutions’ inaugural LegalVIEW Insights report examined the biggest shakeup in the outside legal services market since the Great Recession, with more than 90% of corporate legal departments (CLDs) reducing their active provider relationships. The fifth and latest study indicates that trend has yet to fully reverse itself, with a typical CLD found to engage a median of close to 122 providers in 2021 – an 8.6% decrease from 2020. But dwindling vendor portfolios haven’t necessarily blunted CLD’s average external legal spend, which has grown by 36% over the last year in conjunction with the average dollar size of some law firm and client relationships.

“Law firms can grow revenue by expanding the number of clients they serve or increasing their average revenue per client,” said Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer ELM Solutions. “Our findings show that unranked law firms lost clients but grew revenue by increasing the dollar size of the average client relationship.”

Additional highlights from the fifth LegalVIEW Insights report include:

  • The average vendor count at “small” or “medium” sized organizations remains depressed. But CLDs based in large companies with more than $20 billion in revenue have continued to expand their use of providers since the pandemic, leveraging an average of 451 vendors in 2021 – up from 436 in 2020 and 433 in 2019, respectively.
  • Firms in the Am Law 1- 10 failed to retain the market share gains they captured in 2020, dropping from a 14.1% share to a 12.6% share. Small and unranked firms outside the Am Law 200 enjoyed a more favorable trajectory, expanding their share of external legal department spend from 44% to 47.5% over the last year.
  • Alternative legal service providers (ALSPs) continue to represent a small but potentially growing share of the market. However, that share is largely dominated by seven leading companies, with the industry’s remaining ALSPs accounting for only 4.7% of spend on alternative legal services.
Governance, Risk & Compliance is a division of Wolters Kluwer, which provides legal and banking professionals with solutions to help ensure compliance with ever-changing regulatory and legal obligations, manage risk, increase efficiency, and produce better business outcomes.

About Wolters Kluwer

Wolters Kluwer (WKL) is a global leader in professional information, software solutions, and services for the health, tax & accounting, governance, risk & compliance, and legal & regulatory sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

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Paul Lyon
Paul Lyon

Senior Global Corporate Communications Director: Global Marketing, Communications & Planning

Governance, Risk & Compliance Division
Frank Ready
Frank Ready
Senior Specialist, Corporate Communications, GRC Legal Services
Governance, Risk & Compliance Division
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