At Wolters Kluwer, we firmly believe that improvement is only possible when we work TOGETHER.
We highly value customer feedback and consider it an integral part of our continuous improvement process. Our customers' opinions and suggestions play a crucial role in shaping our processes and enhancing our products. By actively listening to our customers, we continuously strive to change, adapt, and innovate, ensuring that we meet and exceed their expectations. We understand that our customers' insights are invaluable in driving our growth and success.
Through the TOGETHER campaign, we aim to showcase the enhancements made to our products, services, and customer support processes based on your valuable feedback. The changes we are implementing are a direct result of your suggestions, and we are grateful for your collaboration.
Thank you for working TOGETHER with us to create a better experience for all our customers.
The Power of Customer Insights
Working TOGETHER for a Better Journey
Customer 1
Video description 1
Customer 2
Video description 2
Ever since integrating this product into my legal practice, its impact has been profound. Over the years, it has become an indispensable tool, revolutionizing the way I work. Its efficiency enhancements have not only optimized my workflow but also elevated my effectiveness as a lawyer, consistently delivering results beyond expectations. Without a doubt, it stands as a testament to its unparalleled value in the legal profession.
This product has become the cornerstone of my legal toolkit, transforming the way I operate. Its seamless integration into my daily workflow has been nothing short of revolutionary. With its robust features and intuitive interface, it has empowered me to navigate complex legal matters with precision and efficiency. It's more than just a tool – it's a strategic advantage that continually enhances my performance as a lawyer, enabling me to deliver exceptional results for my clients time and time again.
Discover How We Elevate Customer Experience
LEX Kompas Orzeczniczy 2.0
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy.
Strefa szkoleń
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy.
Understanding the NPS Methodology
Wolters Kluwer researches customer opinions using the NPS (Net Promoter Score) methodology. The NPS survey is used by many companies as a tool to monitor and improve customer service. It allows you to quickly identify areas that require improvement and track changes in customer loyalty over time. It is an effective tool that helps companies understand what activities are most effective in building customer loyalty and increasing customer engagement.