Two hundred eighty-nine diabetic patients were identified as having a “care opportunity” and received calls from Emmi over a six-week period. The impact of those calls on improving HEDIS measures was analyzed.
HealthMay 03, 2015
Improved HEDIS measures at Summa Health System
Summa Health System utilized an EmmiPrevent® interactive call campaign to ask diabetic patients if they had completed an eye exam for diabetic retinopathy.