HealthMay 03, 2015

Improved HEDIS measures at Summa Health System

Summa Health System utilized an EmmiPrevent® interactive call campaign to ask diabetic patients if they had completed an eye exam for diabetic retinopathy.

Two hundred eighty-nine diabetic patients were identified as having a “care opportunity” and received calls from Emmi over a six-week period. The impact of those calls on improving HEDIS measures was analyzed.

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Engage every patient in their journey

Easy-to-use interactive programs, featuring conversational language and relatable examples, help you foster connections and extend your team’s reach beyond healthcare settings.