LegalMarch 01, 2024

How Will You Measure Your AI? 

GenAI is reshaping what productivity looks like in several industries, including the practice of law – but how should lawyers measure its impact? In his most recent article for Above the Law, Ken Crutchfield, Vice President and General Manager of Legal Markets at Wolters Kluwer Legal & Regulatory U.S., discusses best practices for measuring GenAI’s ROI in the context of legal professionals’ day-to-day work. As GenAI becomes more widely adopted, Crutchfield advises legal professionals to identify metrics for the technology that will support their organization’s business priorities and strategy. Those metrics may differ for attorneys in a corporate law department and those attorneys in a law firm.

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