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Tax & AccountingNovember 14, 2023

2023 busy season action plan for tax professionals

The accounting profession has changed dramatically in just a few years, and it has never been more important to be ready for what’s ahead. The 2023 busy season will be a critical time for firms to set the tone for a successful year. Complete these steps to ensure your firm doesn’t fall behind.

Address your staffing needs

More than half of firms have reported that they plan to grow by adding or updating their technology. To ensure your firm can handle the increased workloads of busy season: 

  • Purchase software licenses for new or seasonal staff. Lock in this year’s rates by adding licenses before year-end.
  • Set up e-signatures to securely collect electronic signatures for engagement letters, From 8879 and other documents.
  • Support in-house staff during busy season by outsourcing transactional work.

Increase your expertise

Provide your staff with resources to become more knowledgeable. Nearly 80% of firms reported that technology has helped them improve employee skillsets. Consider these tips for maximizing expertise:

  • Think about training options for new and experienced staff and complete year-end CPE requirements.
  • Get staff ready to excel by attending a Tax Update webinar.
  • Gain bandwidth and improve accuracy by using scanning software to organize source documents and populate tax returns automatically.

Focus on productivity

With 79% of firms reporting that technology helped reduce the number of hours worked per return, it’s clear that streamlining processes is a key busy season strategy. Achieve quick ROI with these time-saving technologies:

  • Create structured processes with workflow automation to achieve the next level of productivity and gain control over chaos. 
  • Evaluate your digital storage needs and purchase additional storage and/or portals if needed. Or upgrade your client experience with a digital collaboration hub.
  • Measure and track key performance indicators with integrated business intelligence.

Minimize and manage complexity

Sixty percent of firms reported that they plan to grow by adding new business clients. To ensure your firm has the right software to support these more complex clients: 

  • Simplify business tax returns using an integrated trial balance system to connect client data and easily prepare balances that populate in the tax software.
  • Deliver greater insights with data analytics and leverage data extraction tools that integrate with Microsoft Excel. 
  • Create additional engagement and revenue opportunities with predictive intelligence technology. 

More tax season resources

Our teams are ready to help. The CCH Tax Insiders customer loyalty and empowerment program will connect you with the resources you need to succeed. Here are a few ideas to get started:

  • Digital support resources - Bookmark the Support.CCH.com website and My Account customer self-service portal to find answers to your questions quickly and easily.
  • Quick reference card – This convenient card includes easy access to common tax icons, menu options, how-to information and keyboard shortcuts. Available for CCH Axcess™ Tax and CCH® ProSystem fx® Tax.
  • CCH ProSystem fx Software Delivery Manager – Use the Software Delivery Manager to download the installation files for the latest versions of your CCH ProSystem fx software. Using the most recent update of your software ensures you have access to the latest features and efficiency enhancements.
  • CCH ProSystem fx Specialty Services – The Wolters Kluwer Specialty Services Team can help make needed changes to your CCH ProSystem fx database. Restructure your data, prepare for mergers or acquisitions, or clean up old data.
  • Tax season readiness support – We’ve put together two Tax Season Readiness pages on the Support site specifically for CCH Axcess Tax and CCH ProSystem fx Tax users. Please note that you’ll need to login to the Support site to access these resources.
  • Tax Talks LIVE – Tax Talks LIVE is a series of topical webinars that focus on providing CCH Axcess Tax and CCH ProSystem fx Tax users with current news, tips and tricks, best practices and other valuable information that will help you succeed.
  • Tax Resource Center – Every busy season presents its own unique challenges, and we’re here to help you address them. Check out the Tax Resource Center for tools and resources that include the latest Federal and State Tax news articles, our year-end tax planning resource kit, documentation on best practices, and quick links to must-have publications such as the U.S. Master Tax Guide®. 
Product Marketing Manager, Tax

Aimee Hall is a product marketing manager for Wolters Kluwer Tax and Accounting US, focusing on the professional market. In this role, she is responsible for leading the marketing strategy for tax software products including CCH Axcess Tax, CCH ProSystem fx Tax and ATX Tax. She joined Wolters Kluwer in 2006 and lives in the Chicago suburbs.

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