AI Liability in Regulated Sectors | Wolters Kluwer Legal Forum 2026

Milan, May 5, 2026 – The third Wolters Kluwer Legal Forum, organized in collaboration with AIRIA, took place today in Milan and was dedicated to civil liability arising from the integration of Artificial Intelligence in the most highly regulated industrial sectors.

At the center of the debate was the management of AI-related risk within a European context that still lacks a uniform and comprehensive regulatory framework. Companies and legal professionals therefore operate in a delicate balance between applying existing regulations and developing new contractual and organizational models, while the first international interpretative approaches are beginning to emerge. In this scenario, courts are increasingly called upon to identify liability criteria in cases involving AI systems. Particular attention was given to sectors with a high degree of regulation – healthcare and pharma, banking, finance and insurance, labour and human resources – where the adoption of Artificial Intelligence poses new challenges in terms of compliance, governance and the protection of rights.

Giulietta Lemmi, CEO of Wolters Kluwer Italy, stated: Artificial Intelligence is already reshaping the way legal professionals work, delivering measurable gains in efficiency, quality and insight. Our Future Ready Lawyer 2026 research shows that AI adoption is now widespread, with a tangible impact on day‑to‑day legal activities and business performance. At the same time, this acceleration exposes companies and professionals to new and more complex forms of risk, especially in highly regulated environments. The challenge is no longer whether to use AI, but how to integrate it responsibly into legal decision‑making and professional workflows. This requires solutions that combine trusted content, advanced technology and a deep understanding of legal practice — enabling professionals to leverage AI with confidence, control and accountability. As Wolters Kluwer, we see it as our role to support this evolution by fostering dialogue, sharing knowledge and empowering professionals to navigate the AI-driven transformation with awareness and responsibility.”

Marco Natali, President of Confprofessioni, commented:“AI is profoundly changing the way decisions are made and trust is built in professional services. Governing it is not only a technological challenge, but a choice of balance between innovation and protection, calling into question responsibility, skills and vision. In a rapidly evolving environment, we need clear rules and new models capable of guiding change rather than undergoing it. Three guiding principles stand out: the centrality of people, process transparency and shared responsibility among developers, providers and professionals.”

Lawyer Carmelo Fontana, President of AIRIA, added:“The regulation of Artificial Intelligence has entered a mature phase: it is no longer sufficient to define abstract principles; we must concretely apply rules within already regulated and operational contexts, and within existing liabilities. Areas such as healthcare, finance, insurance and human resources represent the most significant testing ground, because this is where AI directly affects fundamental rights and intersects with layered regulatory ecosystems, established processes and compliance systems with their own history and internal coherence. It is with this spirit that AIRIA and Wolters Kluwer have built a scientific and professional partnership that brings us together today for the third edition of the Legal Forum. As President of the Association, I am proud to be part of a project that goes beyond analysis and aims to transform technological innovation into concrete responsibility, for the benefit of businesses, institutions and, above all, people.”

Tommaso Ricci, Manager Legal Engeneering Libra by Wolters Kluwer: “Artificial intelligence has real potential to enhance the capabilities of legal professionals, but for this to truly happen it must be designed around non-negotiable principles: trust, ethics, practicality, and accuracy. Only in this way it can deliver tangible value in everyday professional practice. Libra by Wolters Kluwer has been created precisely with this vision in mind: combining sophisticated, cutting-edge technology with reliable, expert‑created information, built on decades of experience that Wolters Kluwer has developed by working side by side with legal professionals. Because truly trustworthy legal AI does not depend on technology alone, but on the quality of information, specialized expertise, and keeping the expert at the center of the process”.