In a recent Audit Talks Live session, Wolters Kluwer's Colleen Knuff and Arianna Campbell of Boomer Consulting explored process improvement strategies for accounting firms. As a consultant to accounting firms, Arianna spends her time helping firms find the intersections of talent, technology, leadership, and growth to make processes more effective.
Arianna also co-facilitates a community of process improvement leaders and provides training on process improvement methodologies, including Lean Six Sigma. Though this methodology has its origins in manufacturing, Arianna shares how Lean Six Sigma can also be successfully applied to professional service organizations to eliminate waste in technology processes.
In this post, we'll summarize some of the key points from this Audit Talks podcast; however, the entire conversation contains valuable insights for firms looking to adopt a growth mindset, increase the ROI of their existing technology, and make process improvements.
Listen to the entire discussion on Soundcloud to learn more about Boomer Consulting's approach to eliminating waste in technology processes, how to identify the nine categories of waste and get tips to better utilize your technology talent.
Nine Categories of Waste in Technology Processes
Processes can be examined through the nine categories of waste. Lean Six Sigma and these categories of waste provide a framework for firms to think about how they use technology and improve overall processes. Arianna described each category of waste at a high level and then took a closer look through a technology lens.
While it's best to listen to the podcast for the entire conversation, here's a quick summary: