HealthSeptember 22, 2020

Itay Klaz, MD, MHCI, on healthcare technology trends

Dr. Itay Klaz recently joined our team of clinical experts as Medical Director for our surveillance solutions, including POC Advisor.   Dr. Klaz is a clinical informatician, dermatologist, and a former military surgeon. Previously he was at Optum Advisory Services (of United Health Group), where he served as the medical director of Clinical Information Services. He led broad initiatives with partner organizations focused on EHR optimization, physician engagement, and clinical governance during training and implementation.

Dr. Klaz earned his doctor of medicine and bachelor of science degrees from the Hebrew University of Jerusalem, Israel, and his master of health care informatics from the University of San Diego. He has also served in various leadership positions as CMIO, SVP of Clinical Informatics, and Medical Director of HIT. 

With Dr. Klaz’s extensive experience, we asked him a few questions as the newest member of our clinical team:  

Q: What are you most looking forward to in your new role?
A: I am excited and looking forward to educating on the value of a surveillance solution, like POC Advisor, to improve sepsis outcomes across the health care system. I believe that every patient should benefit from the life-saving abilities of the solution. Every hospital should provide better quality care, in real-time, to their most vulnerable patients while optimizing resources, minimizing care variations, and doing all that efficiently and cost-effectively.  

Q: What interesting trends have you observed in the industry?
A: The industry is rapidly evolving a new generation of intelligent digital agents, new levels of autonomy, self-learning, and even unsupervised optimization. We are now witnessing the initial transformation from vast raw health data to actionable intelligent clinical knowledge. Health care organizations and vendors are currently implementing advanced machine learning technologies, natural language processing (NLP) and artificial intelligence (AI). We see cross-vendor efforts for improved multi-source interoperability, breaking boundaries between data silos and a patient-centered focus regardless of technology and location. Just as important is the plethora of tools aimed at creating provider-friendly, highly accurate, and precise digital decision support in real-time and at the point of care.

Q: How do you think health care trends and technology have changed during the COVID-19 pandemic?
A: COVID-19 has elevated the need for providers to develop new strategies, clinical workflows, and financial models that rely heavily on remote care technologies. Telehealth, automated communication agents, remote monitoring and decision support algorithms have become necessities rather than nice-to-have ancillary tools. Access to care has taken on a different meaning during the pandemic, but the core principals of quality cost-effective care have not changed. Clinicians need a plethora of new tools to support them in their workflow and help reduce care variation. The COVID-19 pandemic accelerated the ongoing digital transformation of recent years. In response, the tech industry provided rapid ad-hoc interim solutions for the initial crisis. I believe that the focus on healthcare information technology will now shift to optimizing the provider to patient interactions with user-centered intelligent design and highly accurate next-level technologies. As the health system has had to adapt to a new reality in the last year, the reliance on technology to help provide patients with the right care at the right time is more critical than ever. We see that hospitals and health systems are looking for solutions that can unlock patient information captured in the EHR. Technology that empowers clinicians to do this in real-time will help them quickly identify patients at risk, proactively engage patients regardless of physical locations, streamline quality improvement, reduce care variation, and, most importantly, improve overall outcomes. 

Itay Klaz
Medical Director
Dr. Itay Klaz is responsible for directing clinical efforts toward the development, implementation and support of Wolters Kluwer Sepsis Surveillance software solution.
POC Advisor™
Scientifically proven to improve sepsis outcomes by ensuring every patient receives the right care at the right time, every time.

POC Advisor’s sophisticated , AI-powered analyses of patient data identifies sepsis early and accurately, and ensures clinicians respond with evidence-based care at the right time. All to save lives, reduce cost of care and improve CMS compliance.