For users in
The Netherlands and Belgium


For users in
The Netherlands and Belgium
(English version)


For users in
The United Kingdom
(English version)

Below you will find previous versions of our General Terms and Conditions and Service Level Agreements.

Terms & Conditions

Terms & Conditions – v2.0 (for users in the Netherlands)
Terms & Conditions – v1.2 (for users in the Netherlands)
Terms & Conditions – v1.6 (for users in the United Kingdom)

Service Level Agreement

Service Level Agreement v 1.4 (for users in the Netherlands)
Service Level Agreement v1.7 (for users in the United Kingdom)


Do you want to know for sure which versions apply to you? The Super User of your Basecone environment can verify this. To do this, he or she goes to settings ›office› contract tab. At the bottom of the page that then appears, you can download the two documents that were agreed upon at the time of entering into the contract.