Healthcare organisations across Africa, particularly in regions like South Africa where digital transformation is accelerating, are navigating dynamic demands, rising patient volumes, evolving accreditation standards, and increasing clinical complexity.
South Africa, with a population of over 54 million, the majority of whom access health services using government-run public healthcare, committed to prioritising digitalisation with its National Digital Health Strategy for South Africa 2019-2024. Published by the National Department of Health, the strategy focused on “dealing with the quadruple burden of disease, improving quality of care, improving maternal and child health, as well as supporting the health system transformation.” Since the implementation of the strategy, South Africa has risen to the second highest healthcare digital maturity score in Africa, behind only Gabon, according to an IQVIA report.
Electronic Health Record (EHR) systems have had a “profound impact” on the acceleration of care standards and digitalisation in South Africa and throughout the African continent, the report notes. They have created a deeper understanding of immediate patient care needs and provided a foundation for interoperability with other healthcare applications that support organisations by driving enhanced patient care, public health efforts, and workflow efficiency.