You can order, receive, and manage the information you need promptly to close business deals quickly. You can choose from a variety of automated services and consolidate what you order into a single invoice - all in one easy-to-use website. 
time clock icon
Save time
No duplicate entry. Consolidated invoicing.
One customer service contact for all services.
coins cash money pile icon
Save money
No setup fees. No minimums.
laptop workstation checks checklist tick icon
Reduce your vendor management burden
Products are ordered, tracked and delivered in one location.
win as a team cheering people customer business success icon our hiring process welcome
Reduce compliance risk
Professional services make compliance easy.

Frequently asked questions

  • Do I have to order a flood certificate?
    Contrary to what the public perception may be, flood insurance coverage is not included in home owner’s insurance. There is a federal regulation that requires lenders to examine the flood risk on their collateral. To comply with the flood risk regulation, lenders must typically order a flood determination when originating, renewing, or extending a loan.
  • Can I have flood certificates on bare land?
    Yes. While bare land is not insurable based on the National Flood Insurance Program guidelines (NFIP) you can order a determination on bare land that will outline if any portion of the property is in a high-risk flood area.
  • When can I use an Automated Valuation Model (AVM)?
    While each financial institution typically has an internal policy that will determine when an AVM can be used, normally an AVM is used on a residential mortgage where the lender is trying to determine the value of the collateral without having to use an appraisal. Appraisals can take longer and are generally more expensive, so an AVM in the right situation can be quick and easy.
  • Why use an AVM?
    While appraisals are required in certain scenarios, they take time and can be expensive. An AVM gives a financial institution a quick and easy valuation of their collateral in a matter of seconds.
  • My collateral isn’t in a high-risk flood zone, does my borrower still need flood insurance?
    While each institution ultimately owns the decision of whether to require flood insurance, industry statistics show that over 20% of flood claims made to the National Flood Insurance Program (NFIP) are for properties outside of the SFHA (Special Flood Hazard Area). In order to protect the financial institution and the borrower from significant loss, it may be a good idea to investigate flood insurance.
  • What is life of loan monitoring?
    When financial institutions order flood certificates with Life of Loan monitoring it means that Wolters Kluwer will monitor that specific flood determination for Flood Insurance Rate Map (FIRM) updates that are released by FEMA. If a map update affects that specific determination, Wolters Kluwer will make that update and notify the institution of the changes.
  • When do I order life of loan flood certificates?
    Most often, institutions order Life of Loan flood certificates when they are issuing a loan for set period of time. By ordering the Life of Loan certificate Wolters Kluwer will monitor the determination for any flood map changes.
Available Settlement Services at your fingertips 

Request more information

State-of-the-art Flood Determinations
The recent shift toward more stringent regulatory enforcement carries important implications for the way lenders address compliance.
Call 800-552-9410 Ext. 1123652 for billing support.
Call 800-447-7893 for customer support.