alert-icon
Only limited material is available in the selected language. All content is available on the global site.
  • Solutions Directory
  • Careers
  • Investors

Wolters Kluwer

Wolters Kluwer is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG.

About Us
  • Who We Are
  • Organization
  • Strategy
  • Newsroom
Insights
  • Artificial Intelligence
  • Future Ready Accountant
  • Future Ready Healthcare
  • Future Ready Lawyer
  • Business Transformation
  • Data Analytics & Reporting
  • Risk & Regulatory Compliance
  • Business Insights Hub
Get Help
  • Contact Us
  • Login
  • eShop & Bookstores
  • Solutions Directory
  • Careers
  • Investors
PrimaryNav Button
Wolters Kluwer Logo
Search Wolters Kluwer
    No Suggestion
    WK logo
    Visit our global site in English, or select an alternative location or language below
    • Americas
    • Europe
    • Asia & Pacific
    Brazil
    Home page:
    • Portuguese
    Canada
    Home page:
    • English
    • French
    Latin America
    Home page:
    • Spanish
    United States
    Home page:
    • English
    Current Page:
    • English
    Belgium
    Home page:
    • Dutch
    • French
    Czech Republic
    Home page:
    • Czech
    Denmark
    Home page:
    • Denmark
    France
    Home page:
    • French
    Germany
    Home page:
    • German
    Hungary
    Home page:
    • Hungarian
    Italy
    Home page:
    • Italian
    Netherlands
    Home page:
    • Dutch
    Norway
    Home page:
    • Norwegian
    Poland
    Home page:
    • Polish
    Portugal
    Home page:
    • Portuguese
    Romania
    Home page:
    • Romanian
    Slovakia
    Home page:
    • Slovak
    Spain
    Home page:
    • Spanish
    Sweden
    Home page:
    • Swedish
    United Kingdom
    Home page:
    • English
    Australia
    Home page:
    • English
    China
    Home page:
    • Simplified Chinese
    Hong Kong
    Home page:
    • English
    India
    Home page:
    • English
    Japan
    Home page:
    • Japanese
    Malaysia
    Home page:
    • English
    New Zealand
    Home page:
    • English
    Philippines
    Home page:
    • English
    Singapore
    Home page:
    • English
    South Korea
    Home page:
    • English
    Taiwan
    Home page:
    • English
    Thailand
    Home page:
    • English
    Vietnam
    Home page:
    • English
    Primary Navigation
    • Health

      Trusted clinical technology and evidence-based solutions that drive effective decision-making and outcomes across healthcare. Specialized in clinical effectiveness, learning, research and safety.

      Health Overview
      Solutions
      • UpToDateIndustry-leading clinical decision support
      • OvidThe world’s most trusted medical research platform
      • UpToDate LexidrugEvidence-based drug referential solutions
      • Simplifi+ Pharmacy ComplianceAn automated suite of compliance solutions to optimize your operations
      View All Solutions
      Roles
      • Hospital technology leaders
      • Nursing leaders
      • Clinical leaders
      • Pharmacy leaders
      • Health plan executives
      • Medical librarians
      View All Roles
      Expert Insights
      • Six ways governments can use clinical decision support solutions to achieve public health goals
      • Empower clinicians and patients with AI in primary care
      • Establishing opioid stewardship guidelines across a health system: Steward Health Care’s success
      • Harnessing tech to combat drug diversion
      View All Expert Insights
    • Tax & Accounting

      Enabling tax and accounting professionals and businesses of all sizes drive productivity, navigate change, and deliver better outcomes. With workflows optimized by technology and guided by deep domain expertise, we help organizations grow, manage, and protect their businesses and their client’s businesses.

      Tax & Accounting Overview
      Solutions
      • Tax & Accounting U.S. HubCentral hub for all U.S. solutions
      • CCH Axcess™ SuiteCloud-based tax preparation and compliance, workflow management and audit solution
      • CCH® ProSystem fx®Integrated tax, accounting and audit, and workflow software tools
      • TaxWise®Tax Preparation Software for Tax Preparers
      View All Solutions
      Trending Topics
      • Audit Management
      • Future Ready Accountant
      • Artificial Intelligence (AI) in Tax and Accounting
      • BEPS Pillar Two Compliance
      Expert Insights
      • Tax relief for victims of Mississippi severe storms: IRA and HSA deadlines postponed
      • Tax relief for victims of Texas severe storms and flooding: IRA and HSA deadlines postponed
      • Tax relief for victims of Missouri severe storms: IRA and HSA deadlines postponed
      • How AI Agents and Agentic AI are redefining tax and audit
      View All Expert Insights
    • ESG

      Enterprise software to drive financial and sustainability performance, manage risks, meet reporting requirements, improve safety and productivity, and reduce environmental impact.

      ESG Overview
      Solutions
      • CCH TagetikUnified performance management software
      • Corporate TaxDirect and indirect tax software solutions
      • TeamMateAudit and assurance solutions for corporate and public sector organizations
      • Enablon Software solutions for Environment, Health and Safety (EHS), ESG, and Operational Excellence
      View All Solutions
      Expert Insights
      • Evolving sustainability strategies in a changing world
      • BARC Topical Survey “The State of ESG & Sustainability Reporting 2025”
      • How BASF elevates sustainability reporting assurance with Enablon
      • Why you need to manage your supply chain risks
      • Excel pitfalls when performing risk assessments
      • Excel versus BowTieXP – Which one is better?
      • Expert Insights: Fire Safety, Risk Assessment, and Bowties
      • Enhancing Safety Through Integrated Incident Investigation Methods
      View All Expert Insights
    • Finance

      Our solutions for regulated financial departments and institutions help customers meet their obligations to external regulators. We specialize in unifying and optimizing processes to deliver a real-time and accurate view of your financial position.

      Finance Overview
      Solutions
      • CCH TagetikUnified performance management software
      • eOriginal eOriginal securely digitizes the lending process from the close to the secondary market
      • Lien SolutionsMarket leader in UCC filing, searches, and lien management
      • OneSumX for Finance, Risk and Regulatory ReportingIntegrated solution suite for finance, risk, regulatory compliance, and reporting
      View All Solutions
      Expert Insights
      • Legacy Finance system: the total cost of ownership
      • Mid-year banking outlook: How transparency, resilience, and responsiveness are shaping the regulatory agenda      
      • BARC Topical Survey “The State of ESG & Sustainability Reporting 2025”
      • Is data your bank’s biggest liability? 
      • The ultimate toolkit for SAP BPC Replacement: Critical strategies for finance Leaders to implement now
      • Optimizing legal spend: the power of third-party pay invoicing
      • The expert guide to replacing your legacy consolidation system with CCH® Tagetik
      • How to prepare for Basel III Reforms in Thailand
      View All Expert Insights
    • Compliance

      Enabling organizations to ensure adherence with ever-changing regulatory obligations, manage risk, increase efficiency, and produce better business outcomes.

      Compliance Overview
      Solutions
      • BizFilingsSmall business incorporation services
      • Compliance Solutions Gain the visibility, agility, and insight required to better satisfy borrowers, secure capital, and navigate regulatory change
      • TeamMateAudit and assurance solutions for corporate and public sector organizations
      • CT CorporationRegistered agent & business license solutions
      View All Solutions
      Trending Topics
      • Economic and interest rate forecasts
      • Future Ready Lawyer
      Expert Insights
      • What lenders should know about CRA benchmarking, business strategies
      • Key trends shaping digitization for the equipment lease finance industry in 2025
      • Mid-year banking outlook: How transparency, resilience, and responsiveness are shaping the regulatory agenda      
      • Develop a winning marketing plan: A key component of your business plan
      View All Expert Insights
    • Legal

      Serving legal professionals in law firms, General Counsel offices and corporate legal departments with data-driven decision-making tools. We streamline legal and regulatory research, analysis, and workflows to drive value to organizations, ensuring more transparent, just and safe societies.

      Legal Overview
      Solutions
      • MediRegsEasy-to-use tools, calculators and batch analytics reduce hospital error rates by up to 5%
      • Enterprise Legal ManagementLegal spend and matter management, AI legal bill review, and analytics solutions
      • LegiswayAll-in-one legal management software for legal departments
      • VitalLaw® AIIn-depth legal research and practical analysis enhanced with innovative AI technology
      View All Solutions
      Trending Topics
      • Economic and interest rate forecasts
      • Future Ready Lawyer
      Expert Insights
      • 6 ways a legal operation platform can help navigate economic uncertainty
      • Don’t fear RFPs. Use them to your advantage.
      • Straight Talk: How corporate legal teams can use AI to become stronger strategic partners
      • LITIGATION DECISION MAKING: Challenges, Myths, and Traps
      View All Expert Insights
    1. Back to Home >
    2. Back to Expert Insights >
    3. Ways to combat Employee Retention Credit fraud; IRS provides...
    TaxWise Online places users at the very core of the software.
    Tax & AccountingMarch 08, 2023

    Ways to combat Employee Retention Credit fraud; IRS provides standards tax pros can follow

    By: Mark Friedlich, ESQ., CPA

    The IRS provides guidance tax pros should follow when claiming employee retention credits to ensure they are meeting circular 230 professional responsibilities. 

    Over the last several months, the IRS has issued several warnings to employers to beware of third parties promoting improper Employee Retention Tax Credit (ERTC) claims, including: 

    • IRS IR-2023-40 (Mar. 7, 2023) 
    • IRS IR-2022-183 (Oct. 19, 2022) 
    • COVID Tax Tip 2022-170 (Nov. 7, 2022) 

    On March 7, The IRS issued guidance to ensure tax pros are fully aware of their Circular 230 professional responsibilities and the standards required to prepare and sign original tax returns, amended returns, or claims for refund relating to these credits. 

    Purpose of the Employee Retention Tax Credit (ERTC)

    The ERTC is a refundable tax credit that Congress enacted in 2020 as part of the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act).  

    The ERTC was created for businesses (employers) who continued paying employees during a shutdown due to the COVID-19 pandemic or who experienced significant declines in gross receipts, from March 13, 2020, to December 31, 2021.  

    Eligible employers are entitled to claim the ERC on an original or amended employment tax return for a period within those dates. 

    Who can claim the ERTC 

    According to the IRS, to be eligible for the ERTC, employers must have one of the following: 

    • Sustained a full or partial suspension of their business operations in compliance with orders from an appropriate governmental authority limiting commerce, travel, or group meetings due to COVID-19 during 2020 or the first three quarters of 2021 
    • Experienced a significant decline in gross receipts during 2020 or a decline in gross receipts during the first three quarters of 2021 because of COVID-19 
    • Qualified as a recovery startup business for the third or fourth quarters of 2021.  

    NOTE: Only recovery startup businesses are eligible for the ERTC in the fourth quarter of 2021. 

    Determining the amount of eligible ERTC claims

    The amount of an employer’s eligible ERTC depends on several factors, including the: 

    • Number of employees 
    • Amount of the employer’s payroll and gross receipts 
    • Whether the employer paid any sick or family leave wages 

    The amount of the ERC reduces the employer’s allowable wage deduction on its income tax return.  

    In addition, eligible employers cannot claim the ERTC for any quarter for which wages were reported as payroll costs in obtaining Payroll Protection Plan (PPP) loan forgiveness or were used to claim certain other tax credits. 

    IRS warns of ERTC abuses

    In several news releases over the last few months, the IRS warned employers that some third-party advisers were urging employers to claim the ERTC without appropriately informing them of limitations on eligibility and the correct credit computation.  

    According to the IRS, “often this advice—for which these third-party advisers usually charge hefty upfront fees or a fee contingent on the amount of the refund—has led some employers to claim excessive ERCs based on improper positions.”  

    To reduce interest charges and potential penalties, the IRS has urged affected employers to file amended returns to correct excessive ERTC claims.

    Tax Professionals’ Role in ERTC Compliance

    Tax pros have asked the agency, particularly the Office of Professional Responsibility (OPR), for guidance in dealing with potentially excessive ERTC claims. In particular, guidance related to their professional responsibility obligations in connection with clients’ ERTC claims, including prior federal tax returns claiming the ERC that the practitioners did not themselves prepare. 

    According to the IRS, to fulfill their professional obligations to clients and to tax administration, practitioners—attorneys, certified public accountants, and enrolled agents—must meet the applicable provisions in Circular 230, Regulations Governing Practice before the Internal Revenue Service (31 CFR Subtitle A, Part 10). Circular 230, which the OPR administers and enforces, has several provisions that are implicated when dealing with a client who has claimed or is seeking to claim an ERC. 

    Specifically, the agency points to the following: 

    “A. Diligence as to Accuracy 

    Section 10.22(a) of Circular 230 requires a practitioner to exercise due diligence in preparing and filing tax returns or other documents on a client’s behalf with the IRS and in ensuring the correctness of the practitioner’s written or oral representations to clients and the IRS.  

    Practitioners who prepare income, employment, and other tax returns for clients have a duty of due diligence to inquire of their clients with sufficient detail to ascertain the information necessary to determine clients’ eligibility for the ERC and to claim the proper amount of the ERC on the clients’ returns. 

    For purposes of exercising due diligence, section 10.34(d) allows a practitioner to generally rely, in good faith and without verification, on information from the client. Good-faith reliance, however, contemplates that a practitioner will make reasonable inquiries of a client to confirm eligibility for the ERC and to determine the correct amount of the credit.  

    A practitioner may accept the client’s responses at face value if it is reasonable. But a practitioner may not ignore the implications of information the practitioner knows or has received from the client.  

    If the information from the client appears to be incorrect, incomplete, or inconsistent with other facts the practitioner knows, the practitioner cannot simply accept the client’s information but must make further inquiries of the client to reconcile the incomplete, incorrect, or inconsistent facts. 

    If the practitioner cannot reasonably conclude (consistent with the standards discussed in this guidance) that the client is or was eligible to claim the ERC, then the practitioner should not prepare an original or amended return that claims or perpetuates a potentially improper credit. 

    Additionally, if a practitioner learns that a current client did not comply with the ERC requirements in a prior tax year, the practitioner must, under section 10.21, promptly inform the client of the “noncompliance, error, or omission” and any penalty or penalties that may apply. 

    B. Standards for Tax Returns and Other Documents 

    When a practitioner assists or advises a client in reporting income or other items on a tax return, in filing amended returns or claims for refund, or with positions taken on a return or claim for refund, the standards in section 10.34 apply to the practitioner’s activities.  

    For example, section 10.34(b) prohibits advising a client to take a position that lacks a reasonable basis or is an unreasonable position under section 6694(a)(2) of the Internal Revenue Code. Additionally, section 10.34(c) requires a practitioner to advise a client of any potential penalties likely to apply to a position taken on a tax return the practitioner prepares for the client or when the practitioner has advised the client about the position taken. Under section 10.34(c), a practitioner must also inform the client of any opportunity to avoid penalties through adequate disclosure by, for example, filing Form 8275, Disclosure Statement. 

    In the context of an ERC, a practitioner acting as a preparer or adviser to a client may determine that the client had previously claimed an excessive ERC. In addition to meeting their obligation under section 10.21, as a best practice, the practitioner should consider advising the client of the option of filing an amended return. The practitioner is not obligated to prepare the amended ERC claim unless asked by the client and then only if the practitioner feels competent to do so (see section 10.35 of Circular 230). 

    C. Written Advice 

    A related provision—section 10.37(a)(3) concerning written advice provided by a practitioner—allows the practitioner in their advice to a client to rely on the advice of others only if the reliance is reasonable under all the facts and circumstances, including whether the other adviser had a conflict of interest within the meaning of section 10.29. Thus, if the other adviser, who may have advised the client to claim the ERC, has a conflict because of the amount or character of the fee the adviser charged for the advice at the time, then the practitioner’s reliance on that advice may not be reasonable. Practitioners should note that section 10.27 separately limits the circumstances in which an adviser, if a practitioner, may charge a contingent fee.” 

    Conclusion

    The IRS directs that when a practitioner enters into an engagement with a client who has claimed the ERC, wants to claim it, or asks about the possibility, the practitioner needs to have or gain an in-depth knowledge of the credit, especially its eligibility criteria.  

    “The practitioner must also follow Circular 230’s requirements of:  

    1. due diligence in the practitioner’s advice and in preparing and filing returns (including the specific standards in section 10.34);  
    2. full disclosure to a client of their tax situation; and  
    3. reasonable reliance on client-provided information and on any advice provided by another tax professional.” 

    The agency continues, “if a practitioner has reason to believe that a client’s excessive ERC claim is owing to the client’s reliance on erroneous or improper advice from another practitioner, tax return preparer, or other third-party, the practitioner should, consistent with Circular 230 and the guidance above, advise the client of the overstated claim and any additional tax and penalties that could apply and, if requested, competently assist the client in correcting or mitigating the problem.  

    Finally, the agency suggests that the practitioner should also consider informing the client of the opportunity to file a complaint about the other adviser using Form 14242, Report Suspected Abusive Tax Promotions or Preparers. 

     

    Mark Friedlich
    Mark Friedlich, ESQ., CPA
    Vice President of US Affairs for Wolters Kluwer Tax & Accounting
    Mark Friedlich, a CPA & tax lawyer, is the Vice President of US Affairs for Wolters Kluwer Tax & Accounting. He is a member of the U.S. Senate Finance Committee’s Chief Tax Counsel’s Advisory Board, advisor to 14 state taxing authorities, and has been a member of the American Bar Association’s Tax Section and AICPA’s Tax Section leadership teams. Prior to joining Wolters Kluwer he was a COO and Principal at PwC.

     

    Explore related topics

    Expert insightsTax newsFederal Tax News and LegislationTax Preparation
    Tax Software Solutions

    Take advantage of intelligent, scalable and fully integrated tax preparation, compliance and workflow solutions.

    In the cloud or on premise, find the solutions you need to supercharge your tax preparation productivity.
    Professional Tax Software
    Find the right solution for your firm
    CCH Axcess™ Tax
    CCH® ProSystem fx® Tax
    ATX™ Tax Software

    Related insights

    Tax relief for victims of Mississippi severe storms: IRA and HSA deadlines postponed Tax relief for victims of Texas severe storms and flooding: IRA and HSA deadlines postponed Tax relief for victims of Missouri severe storms: IRA and HSA deadlines postponed

    Related Insights

    • Tax relief for victims of Mississippi severe storms: IRA and HSA deadlines postponed
      Article
      Compliance
      Tax & Accounting
      June 13, 2025

      Tax relief for victims of Mississippi severe storms: IRA and HSA deadlines postponed

      Due to destruction caused by severe storms that took place in parts of Mississippi beginning March 14, 2025, the IRS has announced that affected taxpayers will receive tax relief. As a result, certain IRA and HSA deadlines are extended.
      Learn More
    • Tax relief for victims of Texas severe storms and flooding: IRA and HSA deadlines postponed
      Article
      Compliance
      Tax & Accounting
      June 11, 2025

      Tax relief for victims of Texas severe storms and flooding: IRA and HSA deadlines postponed

      Due to destruction caused by severe storms and flooding that took place in parts of Texas beginning March 26, 2025, the IRS has announced that affected taxpayers will receive tax relief. As a result, certain IRA and HSA deadlines are extended.
      Learn More
    • Tax relief for victims of Missouri severe storms: IRA and HSA deadlines postponed
      Article
      Compliance
      Tax & Accounting
      June 10, 2025

      Tax relief for victims of Missouri severe storms: IRA and HSA deadlines postponed

      Due to destruction caused by severe storms that took place in parts of Missouri beginning March 14, 2025, the IRS has announced that affected taxpayers will receive tax relief. As a result, certain IRA and HSA deadlines are extended.
      Learn More
    • Tax relief for victims of Oklahoma wildfires and straight-line winds: IRA and HSA deadlines postponed
      Article
      Compliance
      Tax & Accounting
      June 10, 2025

      Tax relief for victims of Oklahoma wildfires and straight-line winds: IRA and HSA deadlines postponed

      Due to wildfires and straight-line winds in Oklahoma starting March 14, 2025, the IRS announced tax relief for affected taxpayers. Certain IRA and HSA deadlines are extended.
      Learn More
    Footer Navigation
    • About Wolters Kluwer
    • Strategy
    • Organization
    • Management
    • News & Press Releases
    • Events
    • Solutions Directory
    • Health
    • Tax & Accounting
    • ESG
    • Finance
    • Compliance
    • Legal
    • Expert Insights
    • Careers
    • Investors
    • Sitemap
    • Site Owner

    Wolters Kluwer Tax & Accounting US

    • My Account
    • Shop
    • Support
    • Product Training
    • Product Login
    Follow Wolters Kluwer US
    • Facebook
    • Twitter
    • LinkedIn
    • Instagram
    • YouTube
    Wolters Kluwer Logo

    When you have to be right

    • Terms of Use
    • Privacy & Cookies
    • Your California Privacy Choices
      Your California privacy Choices

    © 2025 Wolters Kluwer N.V. and/or its subsidiaries. All rights reserved.

    Back To Top