HealthOctober 14, 2025

Unlocking the strategic value of clinical decision support

Healthcare leaders are turning to clinical decision support (CDS) usage data to unlock strategic insights. Learn how analyzing these patterns can help identify knowledge gaps, optimize care, and predict trends before they appear in the electronic health records (EHRs).

Despite widespread digitalization, healthcare is practiced through a series of decisions made by clinicians every day. These decisions happen in high-stakes situations where information may be imperfect, and time is critical. While we rightly focus on the outcomes of these choices, the decision-making process itself generates a wealth of valuable data. At a recent session on transforming care delivery, healthcare leaders from Vietnam and Singapore shared how they leverage technology to improve clinical and operational efficiency. The discussion highlighted a key takeaway: the data from clinical decision support (CDS) tools reveals powerful insights into practice patterns, knowledge gaps, and opportunities for improvement.

By analyzing how clinicians use tools like UpToDate®, hospital leaders can move beyond simply reacting to what has happened and start to understand why it happened—and sometimes, even predict what will happen next.

Complementing the EHR with decision data

EHRs are a treasure trove of granular, patient-specific information. However, CDS usage data complements the EHR in three distinct ways:

  • Providing potential early signals: An EHR documents a decision after it has been made—the prescription written or the test ordered. CDS usage data, on the other hand, captures information-seeking behaviors that precede the decision, offering an early look at emerging clinical trends.
  • Ensuring data privacy: CDS usage data is de-identified and contains no protected health information (PHI). This allows quality and management teams to analyze practice patterns quickly and responsively without navigating the complex governance required for patient-specific data.
  • Offering an enterprise-wide view: The EHR often reflects the actions of prescribers, but it doesn't always capture the contributions of the entire care team. Nurses, pharmacists, and other allied health professionals use CDS tools to inform their practice. Analyzing their usage data provides a more complete picture of how the entire healthcare team is seeking information and influencing patient care.

From common challenges to data-driven solutions

Hospitals across the APAC region face similar challenges, including the increasing complexity of patient care, staff burnout and shortages, and immense pressure to manage costs. Dr. Nguyen Hoang Dinh, Deputy Director of the University Medical Centre (UMC), Ho Chi Minh, noted how patients with multiple chronic diseases require complex, coordinated care that can often become fragmented. Dr. Jasmine Ong of Singapore General Hospital echoed these concerns, highlighting the strain of an aging population and the rising burden of chronic diseases. Technology is a key part of the solution. Leaders are implementing digital initiatives to streamline workflows and enhance patient safety. For example, UMC’s integration of a drug interaction alert system into its EMR provides real-time warnings to prevent adverse events. In Singapore, a national diabetic retinopathy screening program leverages AI to support non-specialists, democratizing access to care. These initiatives show the power of targeted digital tools. But the next step is to use the data from these tools to drive continuous improvements and broader strategy. As clinicians make decisions, they generate patterns. Aggregating this data can help identify knowledge gaps, optimize resource allocation, and guide educational efforts on a system-wide level.

Turning data into actionable strategy with UpToDate Enterprise Edition

Recognizing the need for a higher-level view, healthcare leaders are looking for ways to harness CDS data. With the right analytics, you can translate the daily decisions of your clinicians into strategic insights that guide system-wide improvements.

UpToDate Enterprise Edition is designed to help your organization do just that. It combines the trusted, evidence-based clinical content that clinicians rely on with powerful analytics tools for leadership. With advanced analytics, your management and quality teams can:

  • Identify clinical trends: Move beyond tracking single topics to see broader trends across therapeutic areas. You can monitor what your residents are searching for versus your specialists and compare patterns across departments.
  • Uncover knowledge gaps: Discover what information your clinicians are seeking and use those insights to develop targeted educational programs and quality improvement initiatives.
  • Optimize care delivery: Use data to support everything from formulary management to developing new clinical pathways, ensuring your organization is delivering high-value, evidence-based care.

By turning clinical decisions into strategic insights, we can foster a culture of lifelong learning and continuously improve patient outcomes.

See how you can unlock the strategic value of your clinical decisions.

Learn More About UpToDate Enterprise Edition
Ihtimam Hossain profile image
Clinical Solutions Consultant, APAC, Wolters Kluwer
Ihtimam Hossain is a leading Clinical Solutions Consultant at Wolters Kluwer, Health, where he enhances healthcare outcomes across the APAC region by demonstrating the value of Wolters Kluwer’s UpToDate® and Medi-Span® solutions.
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