Successful risk management depends on the quality of your dialogues.
What if your risk assessments were continuously re-assessed by your teams?
- And, every voice was heard in the process?
- And, you had real-time feedback on concerns and uncertainties?
- And, the project had a strong, shared culture of commitment?
Two years ago, we developed the Bowtie Dialogue Kit in close collaboration with global clients and later CGE Risk, to help teams all over the globe achieve this ‘dream scenario’. The kit facilitates ongoing, actionable risk assessments with all involved parties – both high and low. Because no single person or profession can comprehensively answer the question: ‘What is most likely to go wrong at this point?’
Imagine starting a complex project
Let’s say resuming operations after a Corona-lockdown, or expanding a highway over a treacherous wetland, or building an offshore wind farm close to a shipping lane. Anything that your current, particular team of collaborators has not done before.
You call in the experts, and they all agree to work together on this exciting project. Now, you’re at one of the planning meetings where experienced hands are swapping stories, while the rookies claim their relevance by bringing up new ideas. How do you make sure that all relevant perspectives receive due attention?
We, respectfully, suggest that you and your project will benefit from the kind of highly structured dialogue that emerges from a repeated bowtie approach. Everybody perceives risks differently, and a diverse team where everyone – not just the usual loud voices – is heard will provide crucial information to the risk assessment process. You need dialogues of high quality to deliver high-quality risk management. So, how can you do that, in practice?