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FinanceApril 17, 2024

Protecting non-performing assets in a challenging market environment

Financial institutions (FIs) continue to feel the impact of high interest rates. Many consumers remain skittish about borrowing, keeping lending volumes low. With the risk-free cost of capital at an elevated level, FIs cannot pass additional costs along to already strapped buyers. This is making it difficult for FIs to recoup lost margins.

Perhaps most worrisome is the increasing number of non-performing loans. Since 2022, delinquent loan balances have continually edged upward as borrowers struggle to repay. With interest rates expected to remain above 7% for the rest of 2024, there’s little hope for a reprieve.

As a result, non-performance ratios and unsecured lending portfolios will likely continue to rise while net interest margins (NIMs) decrease. Rather than discover new paths to profitability after a tough couple of years, FIs may struggle to protect and expand their NIMs.

This situation is not inevitable, however. FIs can successfully protect their non-performing assets, increase loan margins, avoid losses and write-offs, and mitigate risk, despite current economic headwinds.

Non-performance ratios and unsecured lending portfolios will likely continue to rise while net interest margins decrease—unless FIs can successfully protect their non-performing assets.

The impact of non-performing assets on NIMs

Many observers thought those headwinds would have receded by now, but the impact of non-performing assets on NIMs is as strong today as it was last year.

According to the Financial Times, non-performing loans rose to a combined $24.4 billion in the last three months of 2023—up $6 billion from 2022. The banks that reported smaller profits in the last quarter of 2023 forecast that margins would continue to fall in 2024, even with anticipated modest growth in new loans. Fitch Ratings gave those forecasts greater weight when it predicted that leveraged loan default rates will rise in 2024, citing the impact of “higher-for-longer interest rates.”

The impact isn’t just relegated to one segment. Repayment softness is being felt across all lending classes, including auto, home, student, and credit card loans. The detrimental effect is especially acute among non-prime borrowers, who comprise nearly 50% of the American population.

Repayment softness is being felt across all lending classes, including auto, home, student, and credit card loans.

Protecting assets through digitization and automation

Fortunately, technology can help FIs protect against all non-performing assets. By digitizing lending and automating lien processing and monitoring, FIs can minimize errors and risk, proactively address potential loan defaults, and quickly and accurately claim interest in loan collateral, resulting in healthier bottom lines.

By digitizing lending and automating lien processing and monitoring, FIs can minimize errors and risk, proactively address potential loan defaults, and quickly and accurately claim interest in loan collateral, resulting in healthier bottom lines.

iLien, a web-based loan automation tool from Wolters Kluwer, exemplifies how technology can improve loan origination and limit lending risk. iLien automates many of the traditional manual processes associated with loan creation, such as UCC filing, bankruptcy record searches, and more. Loans are created and managed accurately and expeditiously, significantly minimizing the chances that they will be rejected by investors or contested by borrowers.

iLien also helps protect against possible non-performing assets and loan defaults by employing a three-prong approach to loan monitoring and management:

Search: FIs can perform public records searches for any existing claims against prospective borrowers before making lending decisions. iLien is also backed by a team of experienced financial services experts who are on call and ready to provide detailed profiles of potential borrowers upon request. With iLien, protection begins before any agreements are signed.

File: It’s estimated that up to 10% of any FI’s portfolio might be comprised of inaccurate liens. iLien’s portfolio optimization features automatically identify and remove duplicate UCC filings, check to make sure all entity information is correct, and more, ensuring that every lien is completely accurate before it’s filed.

Manage: Careful management can keep liens themselves from becoming non-performing assets. iLien automatically detects factors that could adversely affect the loan, such as an individual's name change, a loan expiration date, or other circumstances. It also monitors borrower status and activities, so FIs can detect patterns that could indicate a potential default, such as a loss of good standing.

iLien is complemented by the eOriginal® eAsset Management platform, which digitizes the creation, storage, and assignation of electronic loans (eLoans). eLoans are stored in an eVault that provides security and digital certainty for every eLoan it contains, ensuring that eLoans are authentic, negotiable, transferable, and compliant with federal regulations. eVault offers essential protection, especially for instances where a loan might be called into question.

Benefits of automated lien management

Checkmark_Green  Digital process efficiencies
Checkmark_Green  Greater lien accuracy
Checkmark_Green  Reduced errors
Checkmark_Green  Improved process efficiency
Checkmark_Green  Improved intelligence into borrowers
Checkmark_Green  Increased loan margins
Checkmark_Green  Less risk of write-offs and losses

Next steps for success

As the U.S. economy continues to show enduring signs of strength, there is growing concern that the natural rate of interest, or “r-star,” will remain elevated for the foreseeable future. If that’s the case, FIs must take action now to protect themselves against the possibility of lower lending activity and a steady increase in loan defaults.

But taking protective action needn’t mean hunkering down. With the right technology, FIs can aggressively minimize losses, grow their margins, and protect non-performing assets—regardless of what the Fed decides to do.

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