In a recent interview with Management Scope, Stacey Caywood, CEO of Wolters Kluwer, shares her perspective on leadership, innovation, and the company’s role in an AI-driven transformation of professional industries. Drawing on more than three decades at Wolters Kluwer, Caywood reflects on what continues to drive her — and how the company is positioning itself to create lasting value for customers, employees, and shareholders.
From trusted AI and workflow integration to new ways of working and collaborating, the interview underscores how Wolters Kluwer is evolving its strategy while staying anchored in its core strengths: deep domain expertise, high-quality data, and close customer partnerships.
Stacey, what drives your long-term leadership at Wolters Kluwer?
We are in the midst of a new technological wave that enables us to deliver even more value to our customers. Professionals in sectors such as healthcare, finance, and legal operate in environments where accuracy is critical and the stakes are high. What continues to motivate is the ability to support these professionals with solutions that integrate into their workflows and provide the right information at the right moment. The opportunity to make a tangible difference — for customers, employees, and shareholders — remains a powerful driver.