Embedded education technology enables patients as members of the care team
The right technologies facilitate collaboration between clinicians and patients, encouraging patients as active participants on their care teams.
When patients receive education materials that help clarify their health journey and responsibilities, it can lower the risk of them searching on their own. More than three out of four Americans report finding conflicting health information.
Accessible educational materials are key to connecting them with trustworthy information—moving patients into alignment with their clinicians. AI-driven personalization can empower education as a tool of connection. Educational videos and leaflets that live within clinical workflows can empower patients by:
- Providing evidence-based information from the same source that clinicians access.
- Supporting diverse learning styles, like reading, listening, or watching.
- Translating materials to an accessible, fourth-grade reading level, using language that is inclusive, empowering, and empathetic.
- Complementing educational materials with consistent messages at every touchpoint.
These factors can combine to help patients absorb and retain more, and help reduce follow-up questions, within existing EHR or patient portal workflows.
Video tools help ease clinician burnout while improving patient outcomes
Augmenting patient education leaflets with video media formats can provide a more diverse selection and help engage broader patient populations. Patient educational videos are shown to lower anxiety levels for diagnostic procedures, improving care quality.
UpToDate® patient education maps to Epic’s native workflows, providing immediate access to standardized bedside education on demand and supporting current health experiences. With an expanded library on pediatric content, health systems can help educate new parents, and help boost vaccine rates and HEDIS scores. UpToDate Enterprise Edition integrates with Epic’s native workflows including:
- Clinical references within Navigator workflows.
- MyChart Bedside.
- Care Plans.
- Patient Education Activity & Teaching Points.
- SmartTools.
As AI technology advances, it can more easily surface videos most pertinent to a patient's needs, referencing clinical notes and relevant EHR data, providing a more seamless workflow for clinicians and their patients.
