Cookies Policy

Effective or Last updated: 19 December 2019

This website is owned by Wolters Kluwer (UK) Limited (“we”, “us”, “our” in context). Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Your Consent

By using the website, you agree to the use and storage of certain necessary cookies on your computer or mobile device. For other non-necessary cookies, your permission is requested when opening the website.

You can set your browser to notify you that a cookie is being placed or that it is not possible to collect cookies. In some cases, however, you will not be able to use all the features of the website. You can also indicate whether or not you give permission for the website to place tracking cookies and to change this choice at all times.

You can refuse the installation of cookies via your browser settings.

You can also delete already installed cookies from your computer or mobile device at any time.

Use of cookies

This website uses “cookies”. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Some cookies are deleted when you close down your browser.  These are known as session cookies.  Others remain on your device until they expire or you delete them from your cache.  These are known as persistent cookies and enable us to remember things about you as a returning visitor. Other cookies we use allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Our cookies also enable us to tailor the content you view according to preferences you set.

Cookies can be placed by the server of the website that you visit or by partners with which this website cooperates. The server of a website can only read the cookies it has placed itself, it has no access to other information that is on your computer or mobile device. Cookies are stored on your computer or mobile device in the folder of your browser.

Cookies generally make the interaction between the visitor and the website easier and faster and help the visitor to navigate between the different parts of a website. Cookies can also be used to make the content of a website or the publicity on a website more relevant for the visitor and to adjust it to his personal taste and needs.

Personal data may be stored in these cookies, either with your permission or because this is technically necessary for the use of the website (for example to be able to log in).

We use the following cookies:

• Strictly necessary cookies.These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
• Analytical or performance cookies.These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies.These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you and remember your preferences (for example, user information).
• Targeting cookies.These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Necessary

Cookie Title Cookie Name	Purpose	More information
__cfduid	Cloudflare Used by Cloudflare to identify trusted web traffic	www.cloudflare.com
liveagent_oref liveagent_ptid liveagent_sid liveagent_vc	Live Agent These cookies are necessary to operate the live chat functionality on the website	www.liveagent.com

Analytical

Cookie Title Cookie Name	Purpose	More information
_ga _gat _gid	Google Universal Analytics These cookies enable Google Analytics reporting to help improve the performance and user experience of the website.	www.google.com
_hjid _hjIncludedInSample	Hotjar These cookies are for Hotjar to help improve the performance and user experience of the website.	www.hotjar.com

Targeting

Cookie Title Cookie Name	Purpose	More information
_fbp	Facebook Used by Facebook to deliver advertising.	www.facebook.com
__hs_opt_out __hssc __hssrc __hstc Hubspotutk	Hubspot Used by Hubspot to help enable automated marketing campaigns. These help track website visitors, authenticate users and keep track of user sessions.	www.hubspot.com

Please note that the above third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

The third parties are listed above under the “More information” column.

To deactivate the use of third party advertising cookies, you may visit the links above to manage the use of these types of cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for necessary cookies, all cookies will expire after 1 year.

We may revise this Policy from time to time. The applicable version can always be found on the website. You agree to be bound by any such revisions and should therefore periodically visit this page to determine the current terms to which you are bound.