Wolters Kluwer provides global, world-class support for your TeamMate solutions. Customers will benefit from a wealth of information at their disposal through TeamMate Connect, the user community & information portal for TeamMate products. TeamMate Connect membership is available to every TeamMate customer. Our support teams around the world are driven to help your business succeed.
Support for Your Internal Audit Department
TeamMate University
High-quality courses for TeamMate users that are designed to get new-hires up & running quickly, train your department on the latest features, and provide Champions with the skills needed to help lead your department. CPE is available on many courses.
Learning Center
The TeamMate Learning Center has courses and videos designed to help with TeamMate functionality and make the most of your expert audit solution. Available in TeamMate Connect.
Ask the community
Engage with hundreds of other TeamMate users and team members on TeamMate Connect to discuss your questions and learn best practices.
TeamMate Connect
TeamMate Connect is our community space where our customers can log and track support cases, search our vast knowledgebase for solutions, access documentation and software and interact with fellow peers through user forums.
Contact Support
For support with your TeamMate solution, contact the TeamMate Champion within your organization. Champions can open a support ticket using TeamMate Connect.
Customers can self-register for TeamMate Connect by following these instructions. For additional assistance, contact your account manager.
Hours for our regional support offices are as follows:
- Americas
Monday - Friday, 8:30 AM - 7:00 PM ET - Europe and Africa
Monday - Friday, 8:30 AM - 5:30 PM GMT - Middle East
Sunday - Thursday , 9:00 AM - 5:00 PM UAE - Asia Pacific:
Monday – Friday, 7:00am – 6:00pm SGT