Professional Services
Covering the finance, risk and reporting spectrum, our consultants are trusted advisors who partner with our clients either on-site or remote to develop strategies, processes and frameworks to resolve complex issues. We possess deep industry knowledge combined with broad finance, risk and regulatory experience. We take the time to listen and understand objectives and help meet your business goals.
Our team of consultants help clients architect and implement the OneSumX FRR suite of solutions. Consultants are available to manage and support a client’s integrated system to run optimally, utilizing a combination of software upgrades, archive management and system tuning and optimization for improved performance. We partner with your team to navigate changing regulations and requirements to keep your business prepared and current. This allows business users to focus on executing day-to-day functions.
And, from pre to post implementation, we provide services to help maximize the value of your investment.
Customer Support
Our team around the globe is here to connect you with 24x7 assistance with questions around onboarding, troubleshooting, upgrades or new products and services. We have 3 levels of support to cover you from basic analysis of problems to the most difficult or advanced problems.
We are your single point of contact regarding questions, incidents and remarks.