Wolters Kluwer provides support for law firms and legal service providers (LSPs), ensuring you are successfully able to access and utilize our solutions. We onboard each LSP, walking you through the process of using our solutions to collaborate with your clients and submit e-bills. ELM Solutions is your first point of contact for any questions, support, and training for Passport® and TyMetrix® 360°.


Passport®, AIMS, and CLD support:

Corporate clients
Phone: 1 800 770-8162 (Toll-free)
Direct: +1 832 369 6483

Passport Collaboration Portal support:
Law firm customers
Phone: 1 877 333-2568
Direct: +1 860 549 8795

TyMetrix® 360° and LegalVIEW® Analytics support:
Corporate clients and law firm customers
Phone: 1 877 333-2568         
Direct: +1 860 549 8795
Global phone numbers

CLM Matrix support:
Corporate clients 
Phone: 1 855 681-5937
Direct: 1 346 272 7698
Email: [email protected]