The new 2025 Future Ready Healthcare Survey Report from Wolters Kluwer Health, conducted in partnership with the independent marketing research firm Ipsos, reveals that while healthcare professionals widely recognize the transformative potential of generative AI (GenAI), most organizations are not yet ready to harness its full value.
The survey identifies strong enthusiasm for using GenAI to address the current challenges of workforce shortages, burnout, high healthcare costs, and rising administrative burdens, as well as keen interest in leveraging GenAI to achieve the next level of innovation and efficiency across the enterprise.
However, the data also shows a clear disconnect between what organizations say they want to achieve with GenAI and how prepared they are to deliver on that promise. For example, while 80% of respondents cited “optimizing workflows” as a top organizational goal, only 63% feel prepared to use GenAI to do so.