Wolters Kluwer experts highlight importance of deep domain knowledge to trusted AI solutions

Dean Sonderegger, Senior Vice President & General Manager of Wolters Kluwer ELM Solutions, and Jennifer McIver, Director of Legal Operations and Industry Insights, are featured on the latest episode of the International Legal Technology Association (ILTA) Voices podcast. Sonderegger and McIver share how deep domain expertise helped to shape the expert AI powering LegalVIEW BillAnalyzer’s new Invoice Review Agent capability, as well as offer practical insights on how legal organizations can move beyond experimentation to adopt AI in a way that delivers measurable value.

“AI presents a significant opportunity for legal organizations, but success depends on thoughtful implementation,” said Sonderegger in the episode. “Legal teams must focus on measurable outcomes and ensure the right guardrails are in place to support accurate, reliable results.”

Sonderegger and McIver emphasize the importance of aligning AI initiatives with clearly defined use cases and outcomes, enabling legal teams to move quickly while staying focused on business impact. They also highlight the crucial role that human expertise and validation will continue to play in successful AI deployments. 

With more than 27,500 members, ILTA is a trusted resource community for legal technologists, providing education and peer connection. The organization’s international membership comprises firms and law departments of all sizes and all areas of practice, each sharing a common need to have access to the latest information about products and support services that impact the legal profession worldwide.

Wolters Kluwer’s Legal & Regulatory division enables legal and compliance professionals to improve productivity and performance, mitigate risk, and solve complex problems with confidence. Its expert solutions combine deep domain knowledge with advanced technology and services to deliver better outcomes, advanced analytics, and improved productivity for customers.