Strengthening patient-centered interactions
“Demonstrating a deep understanding of patients’ health concerns and maximizing their sense of trust is essential for clinicians when building a strong relationship with patients,” said Vikram Savkar, Senior Vice President & General Manager, Medicine Segment, Health Learning, Research & Practice business at Wolters Kluwer. “Astute Doctor helps develop the skills needed to close that communication gap between clinicians and their patients.”
Implementing Astute Doctor helps to drive patient safety, satisfaction, and outcomes, and can aid reducing clinician burnout, malpractice risk, and cost of care. The courses are designed to increase a clinician’s ability to conduct patient-centered interactions by using empathy-based techniques. Evidence-based medicine combined with best-practice learning methods gives physicians, nurse practitioners, and physician’s assistants hands-on skills that they can immediately incorporate into their daily practice.
Expert-developed physician training
The suite of six CME-accredited e-learning courses, developed by physician and adult learning instructional designers and experts, was established to help professionals with direct care responsibilities deliver higher quality care and improve the patient experience. Courses present complex information in an easy-to-understand format and cover building relationships with patients to help elicit their health concerns, maximize their understanding, and facilitate lifestyle changes to improve overall health.
Courses include:
- Building Strong Patient Relationships
- Eliciting Patient Concerns
- Patient-Centered Information Gathering
- Maximizing Patient Understanding and Recall
- Motivating Patients
- Setting Mutually Agreed Goals
“The goal of clinicians to deliver exceptional care can be challenging to realize, navigating competing demands, time pressure and breakdowns in communication. That is why we are excited to work with Wolters Kluwer to make Astute Doctor part of Ovid and help optimize clinician efficiency while improving outcomes in patient care,” said Kim Frost, Vice President of Content & Partnerships, Astute Doctor Education.
The Astute Doctor program features empathy-based learning techniques, case studies, audio narration, visuals, quizzes, and post-tests with easy access through an interactive, on-demand e-learning platform with intuitive navigation, making it a fully comprehensive patient engagement learning tool for healthcare providers.
