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ComplianceJune 22, 2022

Get the MAX out of your support and maintenance license

With a valid Support & Maintenance contract you have access to expert support that will help you get the most out of your license. After all, a Support & Maintenance contract entitles you to the assistance of our specialized support team and to the latest version of our software, making you an all-encompassing compliant BowTieXP or IncidentXP user.

With the launch of our new and simplified product structure, Enablon Bowtie Suite takes it a step further and now offers you the opportunity to get the MAX out of your license. How? Find out more below!

 

1. Users that currently have a BowTieXP Advanced license or a BowTieXP Standard license with one or more add-ons are now offered a user license BowTieXP Complete, only against payment of the Support & Maintenance fee on a BowTieXP Complete license.

 

    A BowTieXP Complete license contains the following features/functionalities:

  • BowTieXP Advanced

  • Audits (formerly known as AuditXP)
  • LOPA
  • Spreadsheets (formerly known as BowTieXL add-on)
  • Enterprise Explorer (formerly known as BowTieServer access license which builds the bridge between BowTieXP and the BowTieXP Enterprise)

    This means that all the above-mentioned add-ons with a total current value of €7995,-, which had to purchase separately before, will immediately be available for you after renewing your Support & Maintenance contract against 23% of the license fee on BowTieXP Complete (i.e. 23% = €908,50). From then on, the Support & Maintenance will be based on the then-current list price for the BowTieXP Complete license.

 

2. Users that currently have an IncidentXP license with more than one add-on, are now offered a user license IncidentXP Complete, only against payment of the Support & Maintenance fee on an IncidentXP Complete license.

An IncidentXP Complete license contains the following features/functionalities:

 

  • IncidentXP with timeline
  • Advanced add-on
  • BFA add-on
  • RCA add-on
  • Tripod add-on
  • BSCAT add-on
  • TOPSET add-on
  • Enterprise Explorer (formerly known as BowTieServer access license)

This means that all the above-mentioned add-ons with a total value of 4300,-, which you had to purchase separately before, will immediately be available for you after renewing your Support & Maintenance contract against 23% of the license fee on IncidentXP Complete (i.e. 23% = 736,-). From then on, the Support & Maintenance will be based on the then-current list price for the IncidentXP Complete license.

 

When your Support & Maintenance contract is up for renewal, we will contact you to advise you on the best options for your business case. Can't wait? If you would like to make use of this attractive offer right now, please contact the renewal team:
Dorenda Verboom
Efraim Lumalessil
Iciar de la Pena
Tunish Lopez
Emma Vellinga

We understand that you might have questions after reading this. Please note that the majority of questions we receive are answered in our FAQs located right here on the website. Can't find the answer to your question? Please feel free to contact us.


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