A more proactive patient in the age of AI
AI is creating a more proactive patient, and those same patients are also interested in understanding who is building the AI tools they use, and how their personal data is being tracked, collected, and used.
New AI advancements are happening almost every day in healthcare, and much of the benefit extolled is being driven from the same companies building the products. But what do these new technologies, models, and capabilities mean for patients? Are they experiencing the value of healthcare AI in the same ways that health and technology companies intend?
This report examines the experiences patients across the U.S. are having with health-focused AI. It seeks to understand how patients of different genders, ages, and locations feel about AI in the care setting, how they are using it in their personal health journeys, where they are choosing not to use it, and – importantly – what all of this means for healthcare providers, health organizations, and health technology companies across the care ecosystem.
This Future Ready Healthcare survey asked patients ages 18-65+ representing urban, suburban, and rural locations across the U.S. about their perspectives and experiences using AI for health-related tasks. In the respondent panel, rural patients had lower rates of health insurance coverage and primary care providers than urban and suburban respondents. The use of Medicare was higher for rural patients. Patients were given the option to identify as male, female, another gender, or prefer not to answer.