HealthMay 13, 2025

Systems thinking can help health leaders standardize clinical information for teams

A systemic approach to integrating clinical information across teams can help improve care delivery, team collaboration, and patient outcomes.

Healthcare leaders are challenged by systemic issues such as rising costs, staff shortages, and fragmented information. These issues can often prompt reactive, siloed efforts that address short-term issues instead of focusing on long-term process improvements.

The good news is care delivery can be designed differently. Systems thinking can provide leaders with a framework to improve care delivery by analyzing the environments and workflows clinical teams are operating within. Instead of addressing individual pressure points, leaders can consider the broader ecosystem within which the challenges lie—leading to organizational efficiencies and team alignment.

One challenge to address is the fragmented information silos across organizations which create inconsistent patient experiences and variations in care. Additionally, 40% of people want to be more involved in their own care decision-making and 80% of patients have follow-up questions after a care appointment. How can leaders help teams be more aligned with recommendations and enable patients, especially those with chronic conditions, to better participate in their care?

In the third issue of the UpToDate® Point of Care Report, “Systems thinking for evidence-based care teams”, health leaders can understand how taking a systemic approach to integrating information-sharing across teams can help streamline care delivery, support team collaboration, and improve patient outcomes. The report covers key topics, such as:

  • Understanding systems thinking as a framework for improving healthcare operations.
  • The current state of fragmented, siloed clinical information across organizations.
  • Aligning teams as a strategy for better, more standardized patient care.
  • How evidence within care team workflows can be a systemic solution.
  • Strategies for building out team-centric care founded in evidence.

Download the report below and explore previous UpToDate Point of Care reports.

Systems thinking is about designing for the outcome we want—better, more efficient care. By shifting our focus from addressing individual care issues to creating a sustainable, interconnected journey, we can improve patient experiences and outcomes at an organizational level.
Holly Urban, MD, MBA, Vice President, Business Development-Strategy, Clinical Effectiveness, Wolters Kluwer Health
Complete the form to download the UpToDate Point of Care Report, “Systems thinking for evidence-based care teams.”
Holly Urban professional headshot
Vice President, Business Development-Strategy, Clinical Effectiveness, Wolters Kluwer Health
Holly Urban, MD, MBA has extensive experience in healthcare technology and believes in the power of evidence-based content to transform EHRs beyond transactional systems into tools that allow clinicians to provide improved patient outcomes.
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