Legal operations
LegalApril 07, 2020


The global pandemic is affecting every aspect of our lives, from how we work, to how we conduct our daily lives at home with our families, and as a global enterprise software company, we are no different. Despite the uncertainty we wake up to every day, Wolters Kluwer's ELM Solutions is standing firm in our company values in our unwavering focus on our clients first, in teaming and working together to ensure business continuity, and learning and adapting so we can help our employees and our clients adjust to this new normal.

At ELM Solutions, we are excited to bring to you Legal Ops ACCELERATE - a program developed to help you improve your career learning through webinars, training, and new content. Join our experts, clients, and industry leaders in an online virtual campus and take away tips, tools, and knowledge to come out stronger on the other side.

Keep up to date with our Legal Ops ACCELERATE program

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On-demand resources

Legal Ops ACCELERATE Virtual Summit

Join us from the comfort of your home office for an exciting, interactive program packed with insights, content, and thought leadership from industry leaders, our experts, our partners, and your peers!

Watch now to get a glimpse on how to continue to ACCELERATE your legal operations to the next level.


CLM Matrix customer panel: End-to-end contract lifecycle management transformations

Impacts of inefficient contract management practices can be felt across an organization, from lost productivity to increased risk and reduced profits. Contract lifecycle management (CLM) solutions introduce the transparency and workflow standardization necessary to address end-to-end improvements.

Watch this one-hour webinar to gain an inside look at how two organizations transformed processes from contract authoring through to negotiation, execution, and obligation management. Learn how your team can apply CLM technologies to improve business outcomes and what to look out for when considering a solution prepared to grow with your organization’s needs.


  • Kim Erdner: Manager, Legal Administration, Federated Hermes, Inc.
  • Catherine Wilcox: IT Business Systems Analyst, Woodward, Inc.
  • Lee Matthews: Lead Technology Product Manager, Wolters Kluwer's ELM Solutions


Advanced topics for vendor management

COVID-19 took the world by surprise, but corporate law departments are taking concrete action to survive and even thrive in this harsh environment. They are using it as an opportunity to do more AFAs, manage rates better, and improve legal project management and budget discipline.

In this session, hear from three legal operations experts from both the corporate and the law firm side about these tactics and other ways the legal ecosystem continues to improve despite tough circumstances.


  • Nathan Cemenska: Director of Legal Ops/Industry Insights, Wolters Kluwer's ELM Solutions
  • Karen Helten: Outside Counsel Senior Manager, Salesforce
  • Don Knight: Director of Legal and Tax Operations, Crown Castle
  • Preston McGowan: Former Chief Transformation Officer, Goldberg Segalla, Former VP of Claim Litigation, Chubb Ltd.


Coffee Talk: LegalVIEW® dashboards and benchmarks

Watch our 30-minute Coffee Talk to learn how metrics and dashboards can help you stay on top of what matters most to your legal department and easily share the current state of affairs with key stakeholders.

We take a look at the most commonly used LegalVIEW Dashboards and dive into how a Rate Benchmarking Dashboard can prepare you for rate negotiation discussions and bring to light areas that may need more focused attention.


Empower your claims professionals with predictive analytics

Claims organizations have a wealth of litigation data, but how can you turn it into actionable information? What about using it to forecast how long a case may cost, how long it could last, or what the possible outcomes could be?

Watch our webinar where we discuss how you can start using artificial intelligence and predictive analytics to impact your litigation management program. We talk about how data models can take your key performance indicators and historical data and turn it into information you can confidently act on when selecting firms.


Coffee Talk: CLM Matrix spring '20 release

Watch a 30-minute sneak peek into what's new with the CLM Matrix spring '20 release.

Learn how the launch of the CLM Matrix Visual Design Studio brings innovation to enterprise-wide contract workflow configuration. See powerful features that support time-saving efficiencies with an easy-to-use, intuitive UI, and benefits that extend to improvements in training, knowledge transfer, and workflow documentation.


Coffee Talk: Predictive Insights for TyMetrix 360°

Watch our 30-minute Coffee Talk for a live demo of Predictive Insights for TyMetrix 360°.

The LegalVIEW Predictive Insights Module ranks the best law firms for litigated matters using predictive budget and cycle time data mixed with client-weighted criteria through the power of AI, all from within the firm selection workflow.


Making the business case for a contract lifecycle management solution

Explore the ways in which contract lifecycle management (CLM) solutions address risk mitigation and profit optimization from contract authoring through to obligation management. Our experts also suggest strategies to align stakeholders across the organization, justify costs, and prepare your team to take action.

In partnership with CCBJ


  • Lauryn Haake, President and Founder, Qualitas Consulting Group
  • Lee Matthews, New Ventures Strategy Director, Wolters Kluwer's ELM Solutions


Change management: Optimizing your legal technology investment

Advanced technologies, such as artificial intelligence, can bring significant efficiencies and improved outcomes to the legal department. However, along with the technology comes change – and if not managed properly, can make or break your technology investment.

In this webcast, we address the change management challenges that legal operations face as they bring new technologies to their organization and share best practices for how you can begin to manage change in your legal department more effectively.

In partnership with ALM


  • Nathan Cemenska, Director of Legal Operations and Industry Insights, Wolters Kluwer's ELM Solutions
  • Kimberly Williams, Director of Global Legal Solutions, Citi


Total spend management: Go beyond e-billing for better outcomes

Spend management is evolving, and there are new technologies and services that can drastically improve outcomes from your spend management program. Watch to hear Chubb's and Dell's experience with Total Spend Management.

In partnership with Above the Law


  • Jonathan Weber, Vice President, Claims Optimization – Chubb
  • Jeffrey Solomon, Senior Director, Product Management – Wolters Kluwer's ELM Solutions
  • Michelle Gallagher, Senior Advisor Legal Operations – Dell


Successful CLM implementation: Legacy contract migration

One of the most important aspects of a successful contract lifecycle management solution implementation is the upfront planning and execution of migrating legacy contracts into your new system. Watch to learn about the process and best practices for legacy contract migration.


  • Lee Matthews, Product Manager, CLM Matrix – Wolters Kluwer's ELM Solutions
  • Samir Bhatia, CEO – Brightleaf


Enterprise legal management
Market-leading provider of enterprise legal spend and matter management, contract lifecycle management, and legal analytics solutions
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